DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
HashiCorp Cloud Platform (HCP) is a fully-managed platform offering HashiCorp products-as-a-service. HCP removes the management overhead often associated with deploying and maintaining HashiCorp products across providers like AWS, with a consistent workflow so that the development team can focus on reaping the products' benefits. HCP enables organisations to easily launch and operate HashiCorp services on a HashiCorp Virtual Network (HVN), with shared platform functionality such as log in, access control, and billing. This reduces many of the challenges typically involved with running multiple applications and services. This means project teams can focus their efforts on building cloud-native applications, with the infrastructure itself being managed through a centralised platform by HashiCorp site reliability engineers (SREs).

INNOVATION
The pandemic led APAC organisations to the cloud, to achieve benefits including reliability and scalability, faster digital transformation, and greater security and governance. According to HashiCorp’s State of the Cloud Strategy Survey 2022, multi-cloud is now the de facto standard for infrastructure among enterprises in APAC. The survey showed that many organisations in the region are struggling with the operational complexity that comes with multi-cloud environments. Skills shortages are also further exacerbating security risks and hindering organisations’ ability to operationalise multi-cloud and reap its benefits. Organisations need more centralised functions responsible for a variety of key tasks, including standardising cloud services, creating best practices and operational policies, and centralising security. HCP helps enterprises not only expedite cloud migration, but also reduces the associated complexity. Given HashiCorp SREs manage the platform, the need for recruiting talent in a tight market is negated. A common infrastructure foundation across operations, security, and networking teams also provides greater security visibility and reduces risk. Given current economic conditions, another issue for APAC organisations is wasted cloud spend. Almost all of APAC organisations have avoidable cloud spend last year. HashiCorp Terraform, accessible with HCP, allows organisations to automate, standardize, and govern provisioning for cost control.

FUNCTIONALITY
HashiCorp Cloud Platform lets organizations run HashiCorp products as managed services across providers like AWS and Azure with a consistent workflow. Teams can focus on building cloud-native applications while relying on HashiCorp SREs to manage their infrastructure through a centralized platform. HCP helps organisations not only expedite cloud migration through its suite of products, but also hasten cloud automation, removing the management overhead often associated with deploying and maintaining new IT infrastructure. This means organisations can operationalise cloud estates much faster, with operations, security, and networking teams adopting a common infrastructure foundation. Primary functional benefits of HashiCorp Cloud Platform are:
• Acceleration of cloud adoption with production-grade infrastructure and built-in security
• Enabled consistency and flexibility with centralized identity, policies, and virtual networks
• Increased productivity and reduced costs by letting HashiCorp experts manage, monitor, upgrade, and scale organisations’ clusters

PRODUCTIVITY
The ROI and operational value for HashiCorp Cloud Platform vary depending on the customer implementation, including industry, prior IT strategies and tools and other variables. A recent example of the powerful operational and financial benefits that HCP can offer organisations across industries can be seen in the recent implementation with SPH Media (detailed case study and quotes in Section 5). SPH Media is a leading media group that publishes newspapers, magazines, and print and digital books. In May 2022, SPH Media’s cloud platform team purchased the HashiCorp Cloud suite on the HashiCorp Cloud Platform (HCP), including Terraform, Packer, Vault, Consul, and Boundary, providing a flexible and accelerated path to using HashiCorp solutions. Just nine months post implementation, SPH Media has been able to recognise benefits including:
• Cutting application deployment time from three months to two weeks, leading to a reduction in man hours.
• Seeing 95% fewer misconfigurations through a shift-left approach and drift detection. Again this led to a significant savings in man hours, given less was time spent managing misconfigurations and the associated down time.
• Enabled a 20-person cloud platform team to support more than 200 developers.
• Given developer teams the freedom to get started on day one faster, rather than spending time procuring services.
• Operationalize cloud estates, with operations, security, and networking teams adopting a common infrastructure foundation.
• Provided better security visibility, so the platform team can more easily identify issues.
• Enabled a programmatic way to provide identity access and prevent credential theft while establishing a zero-trust environment in the cloud.

REFERENCE SITE/CASE STUDY
Following its implementation of HashiCorp Cloud Platform (HCP), SPH Media transformed from a print media house to a hybrid media outlet using HashiCorp technology as foundation to automate infrastructure, security and networking. SPH Media recognised the need to evolve its technology and products to improve resiliency, increase its rate of innovation, and keep pace with increasingly digital audiences. It wanted to:
• Accelerate digital initiatives by creating new mobile apps
• Improve efficiency, speed, governance and compliance across infrastructure automation
• Transform its brand image to attract technical talent, position the company as ‘cutting edge’
• Implement standardized developer tools to retain talent, train developers and streamline access
• Advance the use of dynamic credentials for applications and services to further reduce security risks SPH Media has recognised the various benefits outlined in Section 4. George Irwin, Director of Engineering, SPH Media, comments further: “HCP enables us to easily launch and operate HashiCorp services on a HashiCorp Virtual Network (HVN), with shared platform functionality such as log in, access control, and billing. This reduced a lot of the challenges of running multiple applications and services. The project teams can then focus on building cloud-native applications with HashiCorp SREs managing their infrastructure through a centralised platform.” “The close partnership with HashiCorp has enabled engineers who have never used infrastructure automation before to get started with Terraform much more rapidly when compared to other platforms.”

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
YugabyteDB is an open-source distributed SQL database that is designed to be highly scalable, resilient, and transactional. It is a cloud-native database that can be deployed on-premises, in the cloud, or in a hybrid environment. It is based on the YB distributed database system, which is a high-performance, distributed key-value store that is compatible with Apache HBase and Google Cloud Bigtable. It is designed to be easy to use and operate, supporting SQL queries and transactions, and can be used with popular programming languages such as Java, Python, and Go. It also includes features such as automatic sharding, automatic failover, and built-in security. Overall, YugabyteDB is a powerful, open-source distributed SQL database that is designed to provide scalability, resilience, and ease of use. It is ideal for modern, cloud-native applications that require strong consistency and high availability.

INNOVATION
Yugabyte's solution represents an innovative approach to an existing problem in the Arts/Entertainment industry by providing a distributed SQL database that can handle large-scale, real-time workloads. This allows Arts/Entertainment companies to process large volumes of data quickly, easily scale their infrastructure as needed, and ensure high availability for their applications. Additionally, Yugabyte's solution provides strong consistency and data durability, which is essential for managing sensitive data such as customer information, payment data, and intellectual property. The need for this innovation arose due to the increasing volume and complexity of data generated by Arts/Entertainment companies. Yugabyte's solution provides an innovative approach to this problem by leveraging distributed SQL technology to provide a scalable, high-performance, and highly available database platform that can handle the large-scale, real-time workloads generated by the Arts/Entertainment industry. This innovation is needed to enable Arts/Entertainment companies to effectively manage and analyze their data, drive business insights, and improve the overall customer experience.

FUNCTIONALITY
Yugabyte's innovation provides several user benefits that can have a positive impact on businesses, organizations, employees, and customers:Scalability: Yugabyte's distributed SQL database is designed to be highly scalable, allowing organizations to handle large amounts of data and traffic with ease. Resilience: Yugabyte's database is designed to be highly resilient, with built-in redundancy and failover mechanisms that ensure that data is always available and consistent. Cost-effective: Yugabyte's open-source database is available for free, making it a cost-effective solution for businesses that need to manage large amounts of data. Simplified management: Yugabyte's database is designed to be easy to use and manage, with a familiar SQL interface and management tools that can be used by developers and administrators alike. Customer experience: Yugabyte's database can help organizations improve their customer experience by providing fast and reliable access to data, enabling real-time analytics, and facilitating the delivery of personalized services. Overall, Yugabyte's innovation can have a significant impact on businesses and organizations by enabling them to manage their data more effectively, efficiently, and cost-effectively.

PRODUCTIVITY
Assessing the return on investment (ROI) of Yugabyte's initiative involves evaluating the financial and operational impact and value of the innovation. Here are some ways in which ROI can be assessed: Cost savings: Yugabyte's distributed SQL database can help businesses save costs by reducing the need for expensive hardware and software licenses. The cost savings can be calculated by comparing the costs of Yugabyte's solution with the costs of traditional or other distributed databases. Competitive advantage: Yugabyte's database can provide businesses with a competitive advantage by enabling them to offer faster, more reliable, and more personalized services. The customer value impact can be measured by tracking customer satisfaction, retention, and loyalty. Overall, assessing the ROI of Yugabyte's initiative involves a comprehensive evaluation of the financial and operational impact and value of the innovation, which can help businesses make informed decisions about whether to adopt Yugabyte's solution

REFERENCE SITE/CASE STUDY
https://www.yugabyte.com/blog/bed-bath-and-beyond-customer-experience-with-yugabytedb

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
The complexity of today’s cloud and hybrid environments makes it increasingly challenging for SOC teams to ingest security-related data at scale, control costs, manage security tools effectively, and take action against advanced threats. The lack of skilled cybersecurity professionals adds to the pressure on SOC teams to reduce mean time to respond (MTTR) and mean time to detect (MTTD). By combining UEBA, SIEM and SOAR into a scalable cloud-native architecture, Securonix provides the industry’s first complete, end-to-end security operations platform for threat detection and response in modern environments reducing noise, prioritising high fidelity alerts, and simplifying complexity for the analyst. The core capabilities of Securonix Next-Gen SIEM that address specific market needs in most industry verticals include:
● Cloud-native deployment – leveraging the elasticity of the cloud customers can realise quick ROI with minimal operational overhead and unlimited scalability
● Analytics-based approach to detect advanced threats – Securonix ingests data sources to baseline user and entity behaviour and detect potential threats for analysts to further investigate
● Packaged content – Securonix provides out of the box threat detection and response while Securonix Threat Labs curates and tracks emerging threats and provides additional coverage

INNOVATION
One of the biggest challenges that businesses are facing is data overload. The migration to cloud and accelerated digital transformation, especially after the pandemic has led to data proliferation. As a result, cloud security monitoring has become difficult and basic security controls have become redundant as sophisticated attacks are increasing. In a cloud-based environment, where there are innumerable endpoints and users, there are concerns regarding data loss and data leakage, data privacy, lack of visibility of who can access the data, vulnerabilities in cloud-based applications, compliance requirements and account hijacking. Securonix Autonomous Threat Sweeper (ATS) is deployed as part of the Securonix SIEM solution and can inspect telemetry from a diverse set of sources, including endpoint, network and cloud systems. Additionally, ATS leverages the latest research and threat content from Securonix Threat Labs, codifying many of the manual aspects of investigation. The solution acts as air-cover for security teams by automating the process of assessing a company’s exposure and initiating incident response.

FUNCTIONALITY
Securonix Next-Gen SIEM provides customers the following features:
● Better visibility and actionability to improve security posture, while reducing management and analyst burden
● Native integration with 3000+ third-party technology solutions to simplify security operations, events, escalations, and remediations
● Fastest time to value due to the SaaS delivery model and out of the box high quality content
● Ability to scale from a 100-person startup to S&P 100 global enterprise with fast security ROI and predictable cost
● Strong multi-cloud security monitoring capabilities with cloud-to-cloud API integrations
● Analytics driven approach with content aligned to the MITRE ATT&CK framework to detect and prioritize unknown threats
● Open data platform with unlimited scalability and ability to share data (collect once, use many times)
● Flexible deployment models including ‘Bring Your Own AWS’ and ‘Bring Your Own Snowflake’ that align with customers’ cloud strategies and overall business needs

PRODUCTIVITY
Securonix recognizes that when customers bring data into long-term storage, not all of that data is relevant for analytics. Securonix has created a usage-based pricing model that enables customers to differentiate the data going to SIEM vs. long-term storage, improving cost efficiency by over 70%. The cost of ownership depends on the size of deployment, as well as deployment form factor. Securonix delivers its SIEM primarily as SaaS, with minimal operational overhead and low TCO. Securonix also provides innovative deployment models that can further reduce the overall solution TCO. Snowflake-based deployments reduce the cost of data retention and eliminate the need to move data to archive and to engage in the data restoration or 'rehydration' processes when necessary.

REFERENCE SITE/CASE STUDY
Golomt Bank, a large bank in Mongolia, has a well-balanced presence in three major market segments: Retail, Corporate, and SME. The bank lacked centralised visibility with their previous SIEM solution which used a traditional rules-based approach that lacked behavioural analytics needed to detect insider threat or advanced cyber threats. Golomt Bank needed a robust and scalable cloud-based SIEM solution that could ingest huge volumes of data and use advanced analytics to detect and identify complex threats. With many security solutions deployed for intrusion prevention, DDoS protection, email security, and DLP, their environment was complex. The bank wanted to ensure their new SIEM could consolidate all this data including their AWS cloud environment. Additionally, Golomt Bank needed their new next-generation SIEM to be able to cover their top use cases, detecting both cyber and insider threats. The SOC team evaluated several cloud SIEMs including Securonix. Golomt Bank chose Securonix Next-Gen SIEM because of its cloud-native design and robust advanced analytics for user and entity behaviour analytics (UEBA). Securonix’s capacity to ingest more data sources than Golomt Bank’s prior SIEM was a deciding factor. In addition to the solution’s AWS monitoring capabilities with Securonix, the security team gained insight into the differences in behaviour between malicious insiders and regular employees to effectively monitor for insider threats. Securonix ingests all logs from data sources and provides single-pane-of-glass visibility into Golomt Bank’s environment. Securonix Next-Gen SIEM’s ability to enrich data with better context gives the security team better insights compared to other competing solutions. Securonix’s analytics and UEBA capabilities helped the bank to stay on top of detecting cyber and insider threats. The security team now has a better grasp of how entities act on their network and can identify deviations from what is typical by using sophisticated analytics, including peer analysis.

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
A bespoke omnichannel contact centre solution – Toku Contact Centre – with its own application programming interface (API) and customer relationship management (CRM) integration. The solution was developed for a leading on-demand service platform in APAC.

INNOVATION
Toku Contact Centre empowers agents by providing omnichannel communications and a consistent portal experience across different locations, including in-house teams and external service providers. This approach has been particularly beneficial during challenging circumstances like the pandemic. For instance, when offices were shut down, customer support agents were working from home in various locations. Our solution allowed them to stay connected, access necessary information, and communicate with customers efficiently, despite the physical distance and remote work setup. Secondly, our strong APAC telephony expertise that supports Toku Contact Centre delivers swift connectivity and local presence, enhancing call quality and reducing latency. Furthermore, enterprises can integrate all their communication channels seamlessly with the platform by utilising Toku’s suite of communication APIs & SDKs. This allows them to unify all their messaging and call data on a single platform for improved reporting and tracking.

FUNCTIONALITY
Our solution enhances agent experiences and promotes collaboration between agents and supervisors. By reducing time to market and increasing rollout efficiency, it enables enterprises to unify their tech stack for more integrated data. This results in increased customer satisfaction and improved customer experiences. Additionally, our platform offers advanced features including: AI-powered sentiment analysis that allows an enterprise to easily understand how their calls are going. Real-time analytics and reporting to analyse agents’ productivity and improve their call performance. Native integrations that connect with an enterprise’s CRM, ticketing system and other databases to get relevant and actionable insights. By leveraging these advanced functionalities, an enterprise can unify their tech stacks for better integrated data, with the goal of improving customer satisfaction and experiences.

PRODUCTIVITY
With complex operations across multiple markets, large enterprises require standardisation of customer experience and a single technology provider for seamless integration. Toku Contact Centre allows enterprises to achieve these two goals and in the process, significantly boost their productivity in various ways.
●Standardising customer experience ensures that customers receive consistent, high-quality interactions regardless of the market they are in. This reduces the likelihood of customer complaints and escalations, allowing agents to improve their average call duration and focus on more productive tasks.
●With Toku, enterprises can streamline their tech stack, which eliminates the need for managing multiple vendors, reduces system incompatibilities, simplifies training for agents, and enables faster deployment in APAC countries.
●Integrating our Salesforce CTI solution (Toku for Salesforce) with Toku Contact Centre allows enterprises to boost agent productivity by centralising customer data and call details in one place for easy access.
●Enterprises can understand and predict customers’ sentiment using sentiment analysis to proactively provide more personalised support.
●Experience better call pickup rates because the contact centre uses Toku’s direct telco connectivity that creates a hyperlocal presence.
●Our platform adapts to enterprises’ needs with custom integrations. This facilitates better data sharing and collaboration among different departments within the organisation. Armed with these insights, managers can make more informed choices, leading to improved overall business strategies and increased productivity.

REFERENCE SITE/CASE STUDY
Toku Contact Centre was adopted by an enterprise customer that’s one of the leading platforms for on-demand services in APAC. This bespoke, customised integrated contact centre solution included our own communications API and CRM integrations to enhance the client’s overall customer experience and operational efficiency. Toku Contact Centre’s agent-portal enables agents to make outbound and receive inbound phone calls. Meanwhile the admin-portal acts as a centralised portal for managers and team leaders. Some improvements the client made using Toku Contact Centre, include:
●Agent productivity increasing more than 15%
●Improved average call duration
●Enhanced call pickup rate
●Unified, consistent portal experience for all agents across the region, either from in-house or BPOs
● Toku’s extensive telephony expertise in the APAC region with hybrid expertise in cloud communications enabled the client to establish connectivity and a local presence in all the markets they operated in within a short period of time, all whilst improving call quality and latency. It also boosted the client’s operational efficiency by consolidating all their communications and connectivity needs with just one vendor and eliminated the hassle of hunting around for and dealing with multiple vendors. The call centre platform also fully integrated with our Toku for Salesforce solution, which made possible two things:
●It helped boost agent productivity by making and receiving calls without leaving the CRM
●It helped agents access all the customer data and call details they needed in one place These powerful integrations allowed the enterprise to create more comprehensive and insightful data-driven reports that informed strategic decisions in real time.

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
Qualys VMDR 2.0 provides insight security and IT teams need to focus on the vulnerabilities that genuinely reduce risk. Qualys beta customers with the TruRisk capability enabled prioritised on average 28% fewer critical vulnerabilities across a sample size of 2.6 million assets and 74 million detections. Simultaneously, they were able to reduce risk on average by 23% and in some cases as high as 50%. Qualys VMDR with TruRisk offers risk-based vulnerability management for unprecedented insights into an organisation’s unique risk posture to prioritise its most critical vulnerabilities across hybrid environments. The solution helps security and IT teams increase efficiency and save time by providing shared context and the ability to create drag and drop workflows to automate time-consuming vulnerability management operational processes including vulnerability assessment of ephemeral cloud assets, alerting and prioritisation.

INNOVATION
Qualys TruRisk™ comprehensively quantifies risk across attack surface including vulnerabilities, misconfigurations and digital certificates. Risk is assessed based on business criticality and exploit intelligence from hundreds of sources to proactively measure, track and communicate risk. Rule-based integrations with ITSM tools (ServiceNow, JIRA) automatically assign remediation tickets to vulnerabilities prioritised by risk with dynamic tagging. Remedial actions and orchestration directly from ITSM close vulnerabilities faster and reduce MTTR. As part of the platform, QFlow technology delivers drag and drop visual no-code workflows to automate a variety of time-consuming and complex vulnerability management tasks.

FUNCTIONALITY
Qualys VMDR 2.0 with TruRisk offers risk-based vulnerability management (VM) for insights into an organisation’s unique risk posture to prioritise its most critical vulnerabilities across hybrid environments. Hong Kong based G2A relies on the Qualys Cloud Platform to secure the world’s largest digital gaming marketplace. Leveraging the Qualys Cloud Platform—G2A gathers rich, accurate data on vulnerabilities across its IT landscape: from employee workstations in its offices to containerised applications on the Kubernetes platform. Qualys’ solutions outperformed other tools for VM in terms of the depth and breadth of the information they provide. We also like that we can access detailed reports via the Qualys Cloud Platform, which are available to us 24/7, Paweł Kowalik, IT Infrastructure Administrator. JG Summit Holdings, Inc. has played a key role in serving its markets across the Philippines. “Whenever there’s a question about whether an asset is at risk, we trust Qualys dashboards to give us the answer instantly. While we’ve seen an unprecedented number of zero-day exploits, Qualys solutions give us peace of mind that our mission-critical systems are protected. Equally importantly, the rich data from the Cloud Platform is contributing to faster and better-informed decisions on our defensive posture,” Gonz Gonzales, CISO.

PRODUCTIVITY
Qualys VMDR was able to significantly help us reduce our operational and commercial needs. It would be inefficient for a vulnerability management (VM) programme to have different resources managing different point solutions, to enable us to reduce our attack surface and reach threats. With Qualys VMDR, being able to consolidate all the necessary tools required for an effective VM programme, from discovery, assessment, prioritisation and remediation, saves not only the manpower required to manage this security programme but also financially saves us the need to deploy multiple tools if we would have gone via other routes.

REFERENCE SITE/CASE STUDY
Bukalapak is an online marketplace in Indonesia and the goal is to revolutionise micro, small and medium sized enterprises to grow, making e-commerce possible everywhere to everyone. After careful consideration, Bukalapak chose Qualys’ award winning Vulnerability Management, Detection and Response (VMDR) solution. The aim with Qualys VMDR is to be able to provide Bukalapak a single, end-to-end solution to automatically discover, assess and remediate all of its IT assets from vulnerabilities. Today with Qualys, Bukalapak enjoys a much-reduced attack surface thanks to Qualys. “We chose the holistic Qualys VMDR solution for an accurate and complete picture of all our IT asset’s vulnerability and compliance status with insights into the most severe threats so that we can respond quickly,” Yogesh Madaan, Head of Information and Cybersecurity, Bukalapak.

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
Alcatel-Lucent Enterprise Digital Age Networking (DAN) provides a state-of-the-art network infrastructure that enables digital transformation in the education sector. It empowers educators to use next-generation digital learning tools, which can help improve student success, provide a superior experience, help with retention, and ultimately achieve excellence in education. Furthermore, ALE network solutions help improve campus operations by enabling IoT systems, simplifying staff activities, and reducing the overall cost per student. They also help improve school and campus security with automated and secure management of CCTV and other surveillance systems. ALE’s DAN solution is based on three pillars and enables educational institutions to enter the digital transformation era.
• A high-performance Autonomous Network can automatically provision network services and automate mission-critical network operations while improving the user experience. In complex university and research centre environments, as well as schools with limited IT budgets, the automated network configuration eliminates manual errors and increases operation efficiencies.
• IoT onboarding enables learning environments to scale-up digitalisation through secure IoT provisioning and management. It can integrate, onboard, and connect a massive number of IoT devices that are at the foundation of the new digital business processes. In schools and research centres it can automate the provisioning of IoT devices in a secure and reliable manner.
• Business Innovation helps universities and schools accelerate their digital transformation with new automated workflows, taking the effort out of labour intensive or repetitive tasks. In the education sector, business innovation improves the student and teach campus environment by utilising automated workflows for campus safety and efficient operations.

INNOVATION
Universities today shoulder the expectations of being hubs for innovation and knowledge while running on the latest technologies. There are many new technologies in a learning environment that are bandwidth hungry — demanding high-performance and unified experience on both wired and wireless networks. Following the pandemic, the emergence of new learning technologies consumes a tremendous amount of bandwidth for online courses, blended learning, and augmented reality. The ALE Digital Age Networking solution for Education leverages Shortest Path Bridging (SPB) which makes it simple to create a wide variety of network services, while maximising all available links to provide better performance and a resilient network fabric. It also comprises the ALE Autonomous Network which ensures mission-critical, secure network operations, while optimising the user experience. On top of that, university networks must also prevent cyberattacks, which have drastically increased in the sector due to the proliferation of connected devices and the quick rise of IoT. Under the digital age networking solution, ALE’s IoT containment approach is designed to provide an automated solution to securely onboard IoT devices while protecting the network at the same time.

FUNCTIONALITY
With ALE’s DAN solution for education, the institutions benefit from:
• Secure IoT onboarding which enables learning environments to scale-up digitalisation in a safe and reliable manner. It can integrate, onboard, and connect a massive number of IoT devices that are at the foundation of the new learning processes.
• A high-performance autonomous network that can automatically provision network services and automate mission-critical network operations while improving the user experience. In complex university and research centre environments, as well as schools with limited IT budgets, the automated network configuration simplifies operations, eliminates manual errors and increases efficiency by reducing the time and effort it takes for maintenance and operation.
• New automated workflows that help universities and schools accelerate their digital transformation, taking the effort out of labour-intensive or repetitive task. Automated workflows for campus safety and efficient operations also improve the student and teacher campus environment.
• Students and teachers are able to seamlessly collaborate wherever they are to reduce disruptions to the learning environment and ensure a frictionless experience for all. Staff are also able to communicate and connect with each other instantly to remain updated on all things happening on the ground.

PRODUCTIVITY
Operationally, the ROI for this initiative creates an always-on, scalable, intelligent, easy to manage, resilient and high-performance LAN infrastructure with integrated automation. The network is managed centrally with a single dashboard for wired, wireless and IoT devices. Financially, Alcatel-Lucent Enterprise was able to lower CAPEX with a distributed intelligence solution that reduced hardware purchases. The easiness to manage the networks permits to reduce the overall operation cost of the university. This saving comes from manpower and service cost. In addition, the new solutions permit an increase of productivity based on better connectivity, security and lower latencies.

REFERENCE SITE/CASE STUDY
The University of Lampung (UNILA), a public university in Indonesia, sought to solidify its standing as an education provider by improving digital Quality of Service (QoS) and user experience for all stakeholders. It also wanted to ensure the security of its network infrastructure, without compromising on accessibility for its community and guests. UNILA worked with ALE to create an always-on, scalable, intelligent, easy to manage, resilient and high-performance infrastructure with integrated automation. The revitalised network utilises Wi-Fi 6, permitting a larger number of students to be connected. The network also delivers easy to manage devices, with connectivity everywhere at an affordable price. The Zero Trust approach used ensures complete security of the network at all times by applying role-based access control for all users. Benefits:
• A non-proprietary, high performance, scalable solution that is IEEE compliant
• Centralised management with a single dashboard for wire, wireless and IoT devices
• Reduction in TCO
• Embedded features available on ALE devices, Unified Policy Authentication Manager system for Guest Access authentication and BYOD. No additional cost for feature and license renewal means less OPEX, and frees up funds for other technology updates
• Lower CAPEX with distributed intelligence solution exclusively available in a best-in-class Wi-Fi futureproofed solution, thus reducing hardware purchases
• Reduction of manpower cost to maintain the system
• The easiness to manage the networks reduced overall operation cost of the university by an estimated 20%.
• Centralised management system for LAN and WLAN enables wider monitoring to increase performance and QoS, as well as integrated operations and an optimised problem-solving capability that increases service availability
• Wi-Fi 6 increases internet speed and reduces latency by up to 75%, addressesing the growing number of users and devices connected to the university network
• This represents an estimated 15% productivity gain

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
Qualys VMDR 2.0 provides insight security and IT teams need to focus on the vulnerabilities that genuinely reduce risk. Qualys beta customers with the TruRisk capability enabled prioritised on average 28% fewer critical vulnerabilities across a sample size of 2.6 million assets and 74 million detections. Simultaneously, they were able to reduce risk on average by 23% and in some cases as high as 50%. Qualys VMDR with TruRisk offers risk-based vulnerability management for unprecedented insights into an organisation’s unique risk posture to prioritise its most critical vulnerabilities across hybrid environments. The solution helps security and IT teams increase efficiency and save time by providing shared context and the ability to create drag and drop workflows to automate time-consuming vulnerability management operational processes including vulnerability assessment of ephemeral cloud assets, alerting and prioritisation.

INNOVATION
Qualys TruRisk™ comprehensively quantifies risk across attack surface including vulnerabilities, misconfigurations and digital certificates. Risk is assessed based on business criticality and exploit intelligence from hundreds of sources to proactively measure, track and communicate risk. Rule-based integrations with ITSM tools (ServiceNow, JIRA) automatically assign remediation tickets to vulnerabilities prioritised by risk with dynamic tagging. Remedial actions and orchestration directly from ITSM close vulnerabilities faster and reduce MTTR. As part of the platform, QFlow technology delivers drag and drop visual no-code workflows to automate a variety of time-consuming and complex vulnerability management tasks.

FUNCTIONALITY
Qualys VMDR 2.0 with TruRisk offers risk-based vulnerability management (VM) for insights into an organisation’s unique risk posture to prioritise its most critical vulnerabilities across hybrid environments. Hong Kong based G2A relies on the Qualys Cloud Platform to secure the world’s largest digital gaming marketplace. Leveraging the Qualys Cloud Platform—G2A gathers rich, accurate data on vulnerabilities across its IT landscape: from employee workstations in its offices to containerised applications on the Kubernetes platform. Qualys’ solutions outperformed other tools for VM in terms of the depth and breadth of the information they provide. We also like that we can access detailed reports via the Qualys Cloud Platform, which are available to us 24/7, Paweł Kowalik, IT Infrastructure Administrator. JG Summit Holdings, Inc. has played a key role in serving its markets across the Philippines. “Whenever there’s a question about whether an asset is at risk, we trust Qualys dashboards to give us the answer instantly. While we’ve seen an unprecedented number of zero-day exploits, Qualys solutions give us peace of mind that our mission-critical systems are protected. Equally importantly, the rich data from the Cloud Platform is contributing to faster and better-informed decisions on our defensive posture,” Gonz Gonzales, CISO.

PRODUCTIVITY
Qualys is a leader in the Vulnerability Management domain with six sigma accuracy and over 2 decades of experience as an SaaS platform. Leveraging an SaaS offering gives customers control to make an informed decision to make renewals on a yearly basis as well. It was a no brainer to continue their yearly renewals and investments with Qualys as there is minimal footprint on premise. The platform is an SaaS offering and their sensors are self-managed and self-healing. This helps reduce costs for management and maintenance, thus realising immediate ROI. Qualys has public sector pricing which are discounted for educational institutions such as them. This was another reason for them to realise ROI as well. Qualys’ VMDR offering includes unlimited agents for inventory, unlimited virtual scanners and even secure configuration assessment. This enables the institution to quickly deploy agents and scanners as required without worrying about licenses or costs. Secure Configuration Assessment enabled them to go beyond vulnerability management by performing and understanding misconfigurations on their computing hosts as devices. They were enabled to perform assessment against CIS benchmarks for hardening with a single VMDR application. We expanded our scope to perform web application scanning (WAS) as the same scanner can be leveraged for such scans. We did not have to spend time and effort to deploy another sensor for this purpose. The same security team was able to quickly leverage the WAS module that comes as part of the same Qualys platform.

REFERENCE SITE/CASE STUDY
Our customer is a university in Singapore, managing its own datacentre on premise. Campus servers and staff laptops and desktops are scanned with Qualys for vulnerabilities via agents and agentless approach. The university’s internal and intranet web applications were also assessed for vulnerabilities with Qualys WAS application from within the Qualys platform. External web sites are scanned using Qualys external scanners that are hosted and managed by Qualys in the cloud.

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
Classrooms continue to evolve — and so do Poly classroom solutions. Our video, voice and content sharing products and services empower educators to adapt to the changes and deliver exceptional learning experiences, in and out of the classroom. The company's solutions are designed to enhance the overall user experience and provide education & training organizations with tools to improve productivity, reduce costs, and streamline communication and collaboration processes. Poly's solutions encompass a range of products and services, including: Video conferencing solutions: Poly offers a range of video conferencing hardware and software solutions, including high-quality cameras, microphones, and speakers, designed to deliver a premium video conferencing experience. Voice and audio solutions: Poly's voice and audio solutions include products such as headsets, conference phones, and other communication tools, designed to deliver crystal-clear audio quality and enable effective communication. Collaboration solutions: Poly's collaboration solutions include cloud-based platforms, such as Poly Lens and Poly Studio, that provide a centralized platform for managing collaboration and communication processes, enabling teams to work together more effectively and efficiently. Professional services: Poly also offers a range of professional services, such as implementation and integration services, training and support, and consulting services, designed to help educational institutions optimize their teaching, communication and collaboration processes.

INNOVATION
With remote learning and distributed teams becoming more prevalent, there is a growing demand for audio and video communication products and solutions that are easy to use, reliable, and high-quality. The company offers a range of audio and video products, including headsets, phones, video conferencing equipment, and software that work together to create a complete communication and collaboration ecosystem. Poly's solutions incorporate the latest technology, such as artificial intelligence, to enhance the user experience and make communication more intuitive and natural. For example, some of its products use AI to automatically adjust to background noise, optimize audio quality, and even transcribe speech in real-time. Many of Poly’s video solutions feature speaker tracking technology, allowing instructors to move freely about the room even while wearing masks. This worry-free feature lets you focus on the teaching, not the tech.

FUNCTIONALITY
Schools no longer have to choose in-person or remote instruction. Poly offers affordable, scalable video and audio solutions for a hybrid learning model that can serve both in-person attendees and remote attendees. In the new hybrid learning model, teachers and students need to be adaptable and flexible with high-quality, easy-to-use audio and video devices - which Poly offers a wide range of solutions to meet different requirements. Everyone can focus on the teaching and learning, not the tech. The Poly Studio X family all-in-one video bars are easy to setup and include a high definition camera with room-filling speakers and beam-forming microphone. The Studio X family can also be your wireless presentation system.

PRODUCTIVITY
Evaluation of the impact and value of the solutions adopted is a component of Poly's communication and cooperation program. Here are a few methods to evaluate ROI:
Financial Impact:
Reduced travel expenses: Poly's solutions can lessen the need for travel, saving money on trip costs including hotel, food, and air tickets. Increased output: Employees may finish tasks and projects more quickly with greater communication and cooperation, which boosts output and reduces costs. Revenue growth: By giving clients a better experience and more effective communication choices, organizations may boost revenue through higher client retention and loyalty.
Operational Impact and Value:
Decision-making and teamwork are improved: Thanks to Poly's solutions, it boosts overall performance by promoting teamwork and collaboration. Improved customer happiness: Businesses may raise customer satisfaction by offering consumers a personalized and engaging experience, which will increase retention and generate positive word-of-mouth. Increased employee engagement and retention: Companies may boost employee engagement and retention while lowering turnover costs and enhancing overall organizational performance by providing flexible work arrangements and top-notch communication technologies. Overall, evaluating the financial and operational impact and value of the solutions implemented, including cost savings, revenue growth, improved teamwork and decision-making, increased customer satisfaction, and increased employee engagement and retention, is necessary to determine Poly's communication and collaboration initiative's return on investment. Businesses may assess the efficacy and success of the program and make data-driven decisions for future investments in communication and collaboration technologies by taking these elements into account.

REFERENCE SITE/CASE STUDY
https://www.digiconasia.net/perspectives/optimizing-communications-for-a-distributed-workforce

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An all-flash data storage solution is a type of data storage system that uses solid-state drives (SSDs) to store and retrieve data. In an all-flash storage solution, data is stored on multiple SSDs, which are managed by specialized software to provide high-speed access to data. An all-flash storage solution provides several benefits over traditional spinning hard disk drive (HDD) storage systems, including faster access times, improved performance, and greater scalability. Because SSDs have no moving parts, they are also more reliable and less prone to mechanical failures than HDDs. All-flash storage solutions are particularly well-suited to high-performance computing and data-intensive workloads, such as those found in big data analytics, artificial intelligence, and machine learning applications. They can also be used in traditional data storage applications, such as databases, email servers, and virtualization environments, to improve performance and scalability. All-flash storage solutions can be deployed in a variety of ways, including as standalone appliances, as part of a converged infrastructure solution, or as a cloud-based storage service.

INNOVATION
Pure Storage's solution represents a new approach to an existing problem in the Education and Training industry by providing a scalable and high-performance storage platform that is specifically designed to support the demands of modern learning and research environments. The solution is designed to address the growing need for faster, more reliable, and cost-effective storage solutions in education and research institutions. The innovation was needed because traditional storage solutions were no longer adequate in dealing with the increasing amount of data generated by modern learning environments. These environments require large amounts of data to be stored and processed quickly, and traditional storage solutions often struggled to keep up. They were also costly and difficult to manage, requiring extensive IT resources and expertise. Pure Storage's FlashBlade solution uses a different approach by leveraging flash storage technology, which provides faster and more reliable performance than traditional hard disk drives. The platform is also highly scalable, allowing education institutions to easily expand their storage capacity as needed without incurring significant costs or downtime. Additionally, the solution is designed to be simple and easy to manage, reducing the need for extensive IT resources and expertise. In summary, Pure Storage's solution represents a new approach to storage in the Education and Training industry by leveraging flash storage technology to provide faster, more reliable, and cost-effective storage solutions that are specifically designed to support the demands of modern learning environments.

FUNCTIONALITY
Increased Performance: Pure Storage's all-flash solutions provide faster access to data, resulting in improved application performance and user experience. Greater Scalability: Pure Storage's all-flash solutions are highly scalable, enabling organizations to add or remove storage capacity as needed. Improved Efficiency: Pure Storage's all-flash solutions are more energy-efficient than traditional storage systems, resulting in lower power consumption and reduced cooling costs. Better ROI: The combination of increased performance, scalability, and efficiency provided by Pure Storage's all-flash solutions can result in better ROI for businesses, by enabling them to meet their data storage needs while reducing costs and improving overall efficiency . Overall, Pure Storage's all-flash data storage solutions can have a significant impact on business outcomes by providing faster, more efficient, and more reliable access to data, while also reducing costs and improving IT productivity.

PRODUCTIVITY
Assessing the return on investment (ROI) for implementing a Pure Storage all-flash data storage solution can be done by measuring the financial and operational impact and value of the initiative. Here are some key areas to consider when evaluating ROI: Cost Savings: Implementing Pure Storage's all-flash storage solutions can lead to significant cost savings in several areas, including power and cooling, space, and maintenance costs. By reducing these expenses, organizations can realize a positive ROI over time. Increased Revenue: Faster access to data and improved performance can lead to increased revenue by enabling organizations to more quickly analyze and respond to customer needs, identify new business opportunities, and make faster decisions. Improved Employee Productivity: With faster access to data, employees can be more productive and efficient in their work, which can translate into cost savings and increased revenue for the organization. Enhanced Customer Satisfaction: With faster data access and improved performance, organizations can better meet customer needs, leading to improved customer satisfaction and retention. Scalability: Pure Storage's all-flash storage solutions can easily scale to meet the changing needs of the organization, which can lead to cost savings and increased revenue over time. By assessing the financial and operational impact and value of implementing a Pure Storage all-flash data storage solution in these areas, organizations can determine their ROI and make informed decisions about their storage infrastructure.

REFERENCE SITE/CASE STUDY
https://www.digiconasia.net/case-studies/university-expands-green-supercomputing-with-pure-storage-platform

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Zoom Video Conferencing is a cloud-based software platform that enables users to host and participate in video meetings, webinars, and virtual events. It allows people to connect with others from remote locations, whether for personal or professional purposes, and to collaborate in real-time using high-quality video and audio technology. With Zoom Video Conferencing, users can host meetings and invite participants by sharing a meeting link or ID. The platform offers a range of features such as screen sharing, virtual backgrounds, recording, and chat. Zoom also has additional features like breakout rooms, polling, and hand-raising, which are useful for larger meetings or online events. Zoom Video Conferencing has gained immense popularity, especially during the COVID-19 pandemic, as it allowed people to work and connect remotely while maintaining social distancing guidelines. It has become one of the most widely used video conferencing platforms worldwide, with millions of users hosting meetings on a daily basis.

INNOVATION
Zoom's solution, which offers a smooth and user-friendly platform for online learning and collaboration, is an innovative solution to an issue that exists in the educational and training industry. Before Zoom, video conferencing software was sometimes cumbersome and unreliable, making it challenging for educators and trainers to successfully connect with their students and learners remotely. By developing a platform especially for video conferencing, Zoom innovated by making it dependable and user-friendly for both teachers and students. It can support several users in a single session and offers a user-friendly interface along with a variety of functions. The COVID-19 epidemic underlined the need for such an innovation in the education and training sector, and Zoom's performance during that time did just that.

FUNCTIONALITY
Zoom, as a video conferencing tool, has provided numerous benefits to businesses, employees, organizations, and customers. Some of these advantages are:
1. Increased flexibility - With Zoom, organizations and employees may work from any location in the world that has an internet connection. This has expanded the flexibility of work arrangements and enabled businesses to hire people from around the world.
2. Improved communication - Zoom has made it easier for employees and teams to interact and collaborate on projects from anywhere.
3. Cost Savings - Zoom has eliminated the need for businesses to invest in costly video conferencing hardware and equipment.
4. Improved customer experience - Zoom has made it simpler for businesses to communicate with their customers, no matter where they are. This has improved the consumer experience and allowed businesses to provide more efficient support and services.
5. Increased accessibility - Zoom allows those with disabilities or mobility challenges to remotely participate in meetings and events. This has improved workplace accessibility and inclusivity.
6. Reduced travel - By organizing virtual meetings and events, organizations can minimize their travel expenses and carbon footprint. This has aided businesses in being more environmentally friendly and sustainable.

PRODUCTIVITY
Zoom's ROI can be assessed by comparing the costs of implementing and utilizing Zoom to the productivity increases and cost savings realized as a result of its utilization. While the exact ROI will vary depending on the conditions of each firm, several organizations have experienced considerable productivity benefits and cost savings by utilizing Zoom. Businesses can evaluate the financial and operational impacts of using Zoom, as well as the value it delivers to the firm, to determine the ROI.
* Financial benefits may include cost savings, reduced travel expenses, and higher revenue as a result of improved communication and collaboration. Increased efficiency, greater customer experience, and increased productivity are examples of operational impacts.
* To assess financial impacts of Zoom, Businesses can compare the costs of deploying and using Zoom with the financial benefits it provides. They may, for example, compute the cost savings from reduced travel expenses or the enhanced income from greater customer communication and collaboration.
* To assess the operational impacts of Zoom, businesses can measure how it affects productivity, efficiency, and customer experience. They may calculate the amount of time saved by adopting Zoom for meetings and collaboration, as well as the increased accessibility and inclusiveness it provides for employees and customers. Zoom's value to the organization could include things like higher employee morale and job satisfaction, increased flexibility, and the opportunity to work from anywhere. Businesses should think about how Zoom will affect their brand reputation and competition.

REFERENCE SITE/CASE STUDY
https://www.digiconasia.net/features/how-a-cloud-native-global-language-school-overcame-pandemic-adversity

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Princeton Digital Group's OnDemandDC is a cloud-based service that provides on-demand access to high-performance computing infrastructure and services. It allows customers to quickly and easily provision and scale compute, storage, and networking resources to meet their specific needs. It provides a range of features and capabilities, including advanced security, high-performance computing, and real-time monitoring and analytics. Customers can quickly deploy and manage complex applications and workloads, including those in the Energy, Utilities, Agriculture & Mining industry. The service provides a range of deployment options, including public, private, and hybrid cloud, and can be integrated with a variety of tools and platforms.

INNOVATION
Princeton Digital Group's solution represents an innovative approach to an existing problem in the Energy, Utilities, Agriculture & Mining industry by providing data center infrastructure and services specifically designed for these industries. This solution addresses the need for secure and reliable data center infrastructure that can handle the unique demands of these industries, such as high-performance computing, data storage, and processing capabilities, as well as the ability to manage and analyze vast amounts of data in real-time. It also provides advanced security features such as biometric authentication, video surveillance, and 24/7 monitoring, which are essential for securing sensitive data and ensuring regulatory compliance. The need for this innovation arose due to the increasing reliance on digital technologies by Energy, Utilities, Agriculture & Mining companies, who are generating vast amounts of data that need to be securely managed and analyzed in real-time.

FUNCTIONALITY
Users may gain from enhanced flexibility, scalability, efficiency, and sustainability, as well as better safety, dependability, and security, thanks to PDG's novel approach to data center architecture. As a result, PDG becomes a very desirable partner for companies in the Asia-Pacific area, improving company performance, organizational reputation, employee happiness, and consumer loyalty.

PRODUCTIVITY
As part of this endeavor, PDG is taking into account the financial and operational elements of its services as well as the value it offers to companies in the form of specialized solutions, dependability, and sustainability. From a financial standpoint, PDG's specialized solutions may help firms cut costs by optimizing their data center architecture to satisfy their particular needs. This may be done through lowering energy use and operational expenses as well as capital expenditures by only paying for the services that are really required. From an operational standpoint, firms may benefit from increased efficiency, dependability, and scalability thanks to PDG's creative solutions. This may result in increased performance, less downtime, and greater productivity, all of which may benefit company operations and earnings.

REFERENCE SITE/CASE STUDY
https://princetondg.com/newsroom/princeton-digital-group-procures-renewable-energy-from-geothermal-sources-for-3-data-centers-in-indonesia/

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SUSE Rancher unifies these clusters to ensure consistent operations, workload management, and enterprise-grade security – from core to cloud to edge. Rancher was originally built to work with multiple orchestrators, and it included its own orchestrator called Cattle. With the rise of Kubernetes in the marketplace, Rancher 2 exclusively deploys and manages Kubernetes clusters running anywhere, on any provider. Rancher can provision Kubernetes from a hosted provider, provision compute nodes and then install Kubernetes onto them, or import existing Kubernetes clusters running anywhere. One Rancher server installation can manage thousands of Kubernetes clusters and thousands of nodes from the same user interface. Rancher adds significant value on top of Kubernetes, first by centralizing authentication and role-based access control (RBAC) for all of the clusters, giving global admins the ability to control cluster access from one location. It then enables detailed monitoring and alerting for clusters and their resources, ships logs to external providers, and integrates directly with Helm via the Application Catalog. If you have an external CI/CD system, you can plug it into Rancher, but if you don’t, Rancher even includes Fleet to help you automatically deploy and upgrade workloads. Rancher is a complete container management platform for Kubernetes, giving you the tools to successfully run Kubernetes anywhere.

INNOVATION
SUSE, a Linux distribution company, offers a solution for the Financial Services & Insurance industry that represents an innovative approach to an existing problem. The solution is called SUSE Rancher, which is an open-source container management platform that helps organizations manage and deploy containerized applications. However, managing containers at scale can be a daunting task, especially in industries like Financial Services & Insurance, which deal with sensitive data and require high levels of security and compliance. SUSE Rancher addresses this challenge by providing a centralized platform for managing containers across different environments, including on-premises, hybrid, and multi-cloud. The platform offers features such as automated deployment, scaling, and monitoring of containers, as well as integration with other tools and technologies commonly used in the industry, such as Kubernetes. The innovation offered by SUSE Rancher is needed because Financial Services & Insurance companies are increasingly adopting containerization technology to accelerate their digital transformation and improve their agility and scalability. SUSE Rancher provides such a solution by offering a secure and compliant container management platform that can be customized to meet the specific needs of Financial Services & Insurance organizations.

FUNCTIONALITY
Rancher is a complete software stack for teams adopting containers. It addresses the operational and security challenges of managing multiple Kubernetes clusters across any infrastructure, while providing DevOps teams with integrated tools for running containerized workloads. Rancher not only deploys production-grade Kubernetes clusters from datacenter to cloud to the edge, it also unites them with centralized authentication, access control and observability. Rancher lets you streamline cluster deployment on bare metal, private clouds, public clouds or vSphere and secure them using global security policies. Use Helm or our App Catalog to deploy and manage applications across any or all these environments, ensuring multi-cluster consistency with a single deployment. This ultimately provides the freedom to innovate, acceleration of DevOps adoption, and unified multi-cloud management.

PRODUCTIVITY
SUSE initiative involves evaluating its financial and operational impact and value. Here are some key factors to consider: Cost Savings: Determine the cost savings achieved through SUSE's solution. This may include reduced hardware and software costs, decreased maintenance costs, and fewer downtime incidents, leading to reduced support costs. Increased Productivity: Evaluate how the SUSE initiative can enhance productivity. This may include faster application deployment, improved system performance, and streamlined IT operations. Business Agility: Assess how the SUSE solution can improve business agility. This may include the ability to quickly respond to market changes, implement new applications and services, and scale up or down as required. Improved Security: Consider how SUSE's security solutions can reduce the risk of security breaches and improve overall system security, leading to reduced risk and potential financial losses. Enhanced Customer Experience: Evaluate how the SUSE initiative can enhance the customer experience. This may include faster response times, improved application performance, and more reliable systems.

REFERENCE SITE/CASE STUDY
https://www.digiconasia.net/tips-strategies/dont-let-an-ad-hoc-cloud-strategy-waylay-your-organization

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Amaze is more than just another card - it’s a smart card that serves as a one-stop payments solution, helping customers take control of and make the most out of their payments. Instead of adding yet another card to overcrowded wallets, amaze simplifies by allowing customers to keep, pair and maximise the use of their legacy bank cards. amaze works as both a virtual and a physical debit card and because it’s linked to existing bank cards, customers can skip having to regularly top up a digital wallet. If they would like to use a wallet though, that option exists for them. amaze users who don’t have a Mastercard, can use amaze by linking the card to the multi-currency wallet.

INNOVATION
Instarem’s amaze card is a perfect example of innovation through the pandemic. Built on top of what a traditional multi-currency wallet offers, amaze allows users to enjoy the benefits of choosing how best to be rewarded when they pay. Users can choose to either link up to five bank cards to amaze, letting them double dip on rewards and giving them the power to spend without being limited by transaction ceilings – most wallets have a $5k limit. They can also avoid their money being stuck in wallets or having to top up. If they wish to, users can also choose to link to their multi-currency wallet, where they can leverage Instarem’s great FX rates, by pre-converting their currency before an upcoming trip. They can then spend in an effortless way, using amaze while they travel. amaze is a well-loved offering with Singaporeans constantly finding active hacks on using this in the best way and educating each other on how to do so.

FUNCTIONALITY
The amaze card from Instarem is a prime example of innovative solutions developed during the pandemic. It enhances the features of a traditional multi-currency wallet by offering users the ability to choose their preferred rewards when making payments. By linking up to five bank cards to amaze, users can maximize their rewards and surpass transaction limits, which are usually capped at $5k. They can also avoid the inconvenience of having their funds stuck in wallets or needing to top up their accounts. Moreover, users can opt to link their amaze card to their multi-currency wallet and benefit from Instarem's favorable exchange rates by pre-converting their currency before traveling. This enables them to use the card seamlessly while on the move. The amaze card has garnered popularity in Singapore, with users sharing tips and tricks to make the most of its offerings and educating others on how to use it effectively.

PRODUCTIVITY
amaze saw extremely high usage locally through the pandemic, because our offering allowed users to save more and experience a completely new way of paying through the pandemic – users were and still are able to link up to five Mastercard bank cards to amaze and toggle between these to pay. Since travel has been back to normal, We've seen our amaze card usage grow by over 200%. Given our product construct, once users sign up for the card, they don’t need to use any other card. One card solves all their needs.

REFERENCE SITE/CASE STUDY
When amaze launched in 2021, Deborah Heng, Country Manager, Singapore, Mastercard, said, “Consumer choice is at the heart of Mastercard’s strategy – delivering the flexibility in how they want to spend their money. This is reinforced by people’s desire for choice as revealed by Mastercard New Payments Index where 85% of consumers in Asia Pacific expect to make purchases when they want and how they want. Mastercard is thrilled to partner Instarem to transform the future of digital payments and be part of their vision to empower consumers to take control of their everyday payments while providing them a safe, secure and seamless payment experience.”

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DTCC's Institutional Trade Processing (ITP) is an open, post-trade infrastructure that eliminates all redundancies and manual processing across asset classes – to create a place where you can manage the entire trade lifecycle, from post-execution to settlement, from one platform.

INNOVATION
As the financial industry turns its attention to accelerating the U.S. securities settlement cycle to T+1, the spotlight is on post-trade automation to help firms prepare. In February 2023, the U.S. Securities and Exchange Commission (SEC) announced the final implementation date of May 28, 2024, for the U.S. move to T+1 settlement for equities transactions requiring institutional trades to be allocated, confirmed, and affirmed as soon as technologically practicable and no later than by the end of trade date. To accelerate settlement, post-trade allocation, confirmation, and affirmation need to happen faster. ITP services enable operational efficiency to meet T+1 by providing central matching of cross-border and domestic trades, with workflows that automatically trigger trade affirmation and delivery of DTC-eligible securities directly to the DTC for settlement when a trade match between an investment manager and executing broker occurs. Our services also enable automatic trade enrichment with golden-sourced data and the tracking of settlement statuses, allowing for seamless connectivity through the settlement lifecycle to reach settlement finality. ITP also offers a new analytics solution which presents dedicated metrics and data points to identify areas of improvement in your post-trade lifecycle.

FUNCTIONALITY
The platform essentially drives out the inefficiencies and breaks in the processing lifecycle for institutional trades by delivering a suite of end-to-end straight-through processing services, from pre-trade/account management through to settlement, that targets the needs of investment managers, their custodian banks and broker/dealers in these transactions.

PRODUCTIVITY
Key Benefits of the ITP solution by segment Broker/Dealers Large Broker/Dealers spend in the range of US$150-175 million on post-trade services for cash securities. The sell-side has continued to grapple with shrinking margins and an array of regulatory challenges. By following our best practice guidelines, ITP’s sell-side community can reduce headcount and repair charges, technology expenses, claims and fees. These savings enable firms to optimally scale their trade operations, reduce vulnerability to spikes in volume and prepare for regulatory changes like Central Securities Depositories Regulation (CSDR) in Europe, T+1 in the Americas and the overall focus of the industry on Accelerated Settlement cycles. Investment Managers (Buy-side) Increasing global regulatory pressures are impacting the buy side now more than ever. Adhering to emerging regulations like CSDR in Europe and a proposed T+1 settlement cycle in the Americas is magnified by an industry push to reduce operational costs while not adding risk to a firms’ investment strategies. As money managers and hedge funds explore new strategies to create investment growth, they are increasingly becoming dependent on new technology to best support this expansion. We provide our buy-side community of over 1,300 firms a trusted and resilient platform to increase efficiency and prevent trade failures by managing their full post-trade lifecycle for their entire network of brokers and custodians in one central location Custodians Custodians play a critical role in helping to ensure the safety of assets in the global financial markets causing specific challenges – including the effects of flat asset growth, increased competition and the impact on earnings as well as evolving regulatory requirements. DTCC’s ITP services work with our custodian clients to support the key role that they play in the industry by providing them with the tools to achieve true post-trade automation. The consistency and standardization that comes with automation means less exception processing and manual communication and far fewer “touches” per trade – increasing efficiency, data quality and cost savings. This means our custodian community can spend more time providing value-add services to their clients.

REFERENCE SITE/CASE STUDY
Please see link: https://www.dtcc.com/news/2022/august/24/iyo-bank-to-adopt-dtcc-itp-services

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Qualys VMDR 2.0 provides insight security and IT teams need to focus on the vulnerabilities that genuinely reduce risk. Qualys beta customers with the TruRisk capability enabled prioritised on average 28% fewer critical vulnerabilities across a sample size of 2.6 million assets and 74 million detections. Simultaneously, they were able to reduce risk on average by 23% and in some cases as high as 50%. Qualys VMDR with TruRisk offers risk-based vulnerability management for unprecedented insights into an organisation’s unique risk posture to prioritise its most critical vulnerabilities across hybrid environments. The solution helps security and IT teams increase efficiency and save time by providing shared context and the ability to create drag and drop workflows to automate time-consuming vulnerability management operational processes including vulnerability assessment of ephemeral cloud assets, alerting and prioritisation.

INNOVATION
Qualys TruRisk™ comprehensively quantifies risk across attack surface including vulnerabilities, misconfigurations and digital certificates. Risk is assessed based on business criticality and exploit intelligence from hundreds of sources to proactively measure, track and communicate risk. Rule-based integrations with ITSM tools (ServiceNow, JIRA) automatically assign remediation tickets to vulnerabilities prioritised by risk with dynamic tagging. Remedial actions and orchestration directly from ITSM close vulnerabilities faster and reduce MTTR. As part of the platform, QFlow technology delivers drag and drop visual no-code workflows to automate a variety of time-consuming and complex vulnerability management tasks.

FUNCTIONALITY
Qualys VMDR 2.0 with TruRisk offers risk-based vulnerability management (VM) for insights into an organisation’s unique risk posture to prioritise its most critical vulnerabilities across hybrid environments. Hong Kong based G2A relies on the Qualys Cloud Platform to secure the world’s largest digital gaming marketplace. Leveraging the Qualys Cloud Platform—G2A gathers rich, accurate data on vulnerabilities across its IT landscape: from employee workstations in its offices to containerised applications on the Kubernetes platform. Qualys’ solutions outperformed other tools for VM in terms of the depth and breadth of the information they provide. We also like that we can access detailed reports via the Qualys Cloud Platform, which are available to us 24/7, Paweł Kowalik, IT Infrastructure Administrator. JG Summit Holdings, Inc. has played a key role in serving its markets across the Philippines. “Whenever there’s a question about whether an asset is at risk, we trust Qualys dashboards to give us the answer instantly. While we’ve seen an unprecedented number of zero-day exploits, Qualys solutions give us peace of mind that our mission-critical systems are protected. Equally importantly, the rich data from the Cloud Platform is contributing to faster and better-informed decisions on our defensive posture,” Gonz Gonzales, CISO.

PRODUCTIVITY
Qualys is truly a unified platform capable of a multitude of security capabilities. By leveraging a platform approach for security requirements such as Policy Compliance, Web Application Scanning, CyberSecurity Asset Management, Attack Surface Management and Vulnerability Management, we could simplify, automate and orchestrate our responses with greater ease. Having point solutions and integrating them would have taken us a lot of effort and financial burden for professional services. Instead, we were able to see immediate ROI by leveraging the same security team to operate on the same platform for various functions. We were able to unify people, processes and technologies, which is the biggest challenge in today’s organisations. By leveraging the same platform, the existing team was able to quickly pick up the additional Qualys applications. As the user interface is streamlined and unified, there was no steep learning curves for the team and there was no need for us to hire new talents. Thus, we were able to recognise immediate ROI. From a vendor management perspective, we were also able to consolidate into Qualys, removing some overlapping point solutions as well. Furthermore, we were able to see cost savings by negotiating and partnering with a single vendor for these capabilities.

REFERENCE SITE/CASE STUDY
Our customer is a global bank based in the United Kingdom. The Application, Infrastructure and Vulnerability Management team operates from Asia Pacific, covering multiple countries worldwide. The bank has deployed over 80 Qualys scanners across the globe to scan the infrastructure which includes servers and network devices such as switches, routers, firewalls and even storage devices. The assessment not only includes continuous vulnerability assessment but also compliance assessment, to understand misconfigurations. The bank’s ATMs are installed with Qualys agents that perform both compliance and vulnerability assessment near-real time. ATMs are critical to the bank, with limited resources, services and bandwidth. However, the Qualys agents proved to be lightweight and required minimal bandwidth to support the Qualys platform. Both agents and scanners are self-managed and self-healing, thus minimising operational efforts for the bank.

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It is a type of infrastructure solution that integrates compute, storage, virtualization, and networking resources into a single solution. Traditionally, organizations have used separate hardware, software, and storage components to build their IT infrastructure, which can be complex and difficult to manage. With Nutanix HCI, these components are consolidated into a single, software-defined solution. The platform uses a distributed architecture that enables organizations to scale compute and storage resources independently, which can help to reduce costs and improve flexibility. Nutanix HCI uses a software-based approach to infrastructure management, which means that IT teams can manage their entire infrastructure from a single interface. The platform includes advanced automation and orchestration capabilities that simplify deployment and management tasks, enabling IT teams to focus on more strategic initiatives. Nutanix HCI is designed to be used in a variety of use cases, including private cloud, hybrid cloud, and multi-cloud deployments. It provides organizations with a flexible and scalable infrastructure solution that can help to improve operational efficiency, reduce costs, and enable digital transformation.

INNOVATION
The strategy taken by Nutanix's answer to an ongoing issue in the realm of IT infrastructure is fresh. In the past, IT infrastructure was constructed using distinct servers, storage, and networking components in a siloed design. Since each component needs to be managed separately and scaling up or down can be difficult and time-consuming, this strategy frequently results in inefficiencies. All of these elements are combined into a single solution by Nutanix's hyperconverged infrastructure (HCI) technology, resulting in a unified and scalable infrastructure that is simpler to administer and maintain. The software-defined design of the Nutanix platform makes it simple to install and manage applications across a variety of environments, including private and public clouds.

FUNCTIONALITY
The Nutanix hyperconverged infrastructure (HCI) platform offers several user benefits, including: Business benefits: The Nutanix HCI platform can help financial institutions save costs by reducing the need for separate hardware, software, and storage components. It also enables faster time-to-value for new applications and services, which can lead to improved business agility and competitiveness. Employee benefits: The Nutanix HCI platform can help employees be more productive by providing a consistent, reliable, and fast IT environment. Customer benefits: The Nutanix HCI platform can improve the customer experience by providing faster and more reliable access to applications and services. Overall, the Nutanix HCI platform can provide significant value to organizations by simplifying IT infrastructure management, improving operational efficiency and productivity, and enhancing the customer experience.

PRODUCTIVITY
The return on investment (ROI) for Nutanix's HCI platform initiative can be evaluated by evaluating the financial, operational, and value impact it provides. Financial impact: The Nutanix HCI platform can help organizations reduce their infrastructure costs by consolidating hardware, software, and storage components into a single solution. Operational impact: The Nutanix HCI platform can help organizations streamline their operations by simplifying infrastructure management and enabling faster application deployment. Value impact: The Nutanix HCI platform can provide value by improving business agility and competitiveness, enhancing customer experience and satisfaction, and enabling faster time-to-value for new applications and services. Overall, assessing the ROI for Nutanix's HCI platform initiative involves evaluating the financial, operational, and value impact it provides and comparing it to the costs of implementing the solution.

REFERENCE SITE/CASE STUDY
https://www.digiconasia.net/tips-strategies/pry-your-organization-away-from-legacy-databases-and-enter-the-cloud-data-age

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Informatica Intelligent Cloud Services (IICS) is a cloud-based data integration platform that enables organizations to integrate and manage data across different systems, applications, and cloud environments. It offers a range of data integration capabilities, including data integration, data quality, data governance, and metadata management. It supports real-time data integration and features such as change data capture (CDC) and event-driven integration. It also offers advanced data quality and data governance capabilities, such as data profiling, data cleansing, and data enrichment. IICS provides a unified platform for managing data integration and data management tasks, enabling organizations to streamline their data management processes and improve their efficiency and productivity. It is highly scalable and secure, and supports various deployment models, including multi-cloud, hybrid, and on-premises. Overall, IICS is a comprehensive data integration platform that helps organizations manage their data across different systems, applications, and cloud environments, and helps them accelerate their digital transformation journey.

INNOVATION
Informatica, a data management company, offers a solution for the Financial Services & Insurance industry that represents an innovative approach to an existing problem. The solution is called Informatica Intelligent Cloud Services (IICS), which is a cloud-based data integration platform that helps organizations manage and integrate data across different systems and applications. As a result, organizations face challenges in integrating and managing this data, which can lead to inefficiencies, errors, and compliance issues. IICS addresses this challenge by providing a centralized platform for data integration, migration, and management across different environments, including on-premises, cloud, and hybrid. The platform offers features such as data integration, data quality, data governance, and metadata management, as well as integration with other tools and technologies commonly used in the industry, such as Salesforce and SAP.The innovation offered by IICS is needed because Financial Services & Insurance companies are increasingly adopting cloud technology to store and manage their data, and need a solution that can integrate and manage data across different cloud environments. In addition, the industry is subject to various regulations and compliance requirements related to data privacy and security, which require specialized solutions. By adopting IICS, Financial Services & Insurance organizations can improve their data management processes, reduce costs, and accelerate their digital transformation, which is critical in their industry.

FUNCTIONALITY
The user advantages provided by Informatica's innovative solutions may be broken down into four primary categories: business, organizational, employee, and customer impact/value.
1. Economic Impact: Enhanced operational effectiveness: Informatica's solutions automate numerous data integration-related processes, allowing businesses to operate more efficiently and spend less money.
2. Impact on the Organization: Enhanced data governance: Organizations may create and implement data governance policies with the help of Informatica's solutions, guaranteeing compliance with legal obligations and lowering the risk of data breaches.
3. Impact on Employees Productivity gains: By automating many of the procedures involved in data integration, staff members may concentrate on higher-value work, which boosts productivity and job satisfaction.
4. Customer Value/Impact: Better customer experience: Organizations may offer a more individualized and seamless customer experience, increasing customer happiness and loyalty. This is made possible by having accurate and current data available in real-time.

PRODUCTIVITY
The solutions offered by Informatica entail assessing the initiative's operational and financial effects as well as its worth to the company. Here are some potential elements to take into account when calculating ROI: Impact on finances: Cost savings: Informatica's solutions can assist in lowering the price of data integration as well as the price of human data entry and upkeep. Operating Effects: Enhanced productivity: Informatica's solutions help simplify data integration procedures, increasing productivity. Value Influence: Better decision-making: Informatica's solutions may assist businesses in making better-informed decisions, which can lead to improved business results and enhanced value. This is done by giving a more full and accurate picture of the data. The solutions offered by Informatica include examining the project's financial and operational effects as well as assessing the value it adds to the business in terms of better decision-making, a better customer experience, and a stronger competitive edge.

REFERENCE SITE/CASE STUDY
https://www.digiconasia.net/features/how-can-apac-firms-build-resilience-through-cloud

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
Athena Dynamics' (ADPL) propositions are typically game-changing and yet intensely operation oriented. This traces back to the transformation root of the company. ADPL was spun off from the BH Global group when its Group IT department discovered ground-breaking technology to cyber protect right. DX today is driven by the new 'C', not the C-suite but Covid 19. The transformation is not just mandated but is needed immediately to ensure viability of businesses in the new world norm. ADPL itself is a home-grown DX example. It actually 'over transform digitally', and ended up a successful Business Tranformation (BX), bringing new revenue streams to the group. The transformation technologies addresses the common gaps in IT infra security and application security. On Infra sercurity, today’s advanced threats are not entirely detectable in the first place. This is the key fallacy of mainstream protection technologies which are mostly detection-centric, whether it is AV, mult-AV, Sand-boxing, Machine Learning, Threat Intelligence platforms, most operate based on detecting the malicious contents. Incident happens whenever a miss in detection happens. Detect nothing does not mean that it is safe today. ADPL's detection-less sanitization assisted enterprises to defense against the undetectables. On Appsec, most practices today utilize code scanning tool that review the source codes. Unfortunately, such approach is adequate since it is not the source code that will be deployed ultimately. It is the compiled runtime binaries. As compilers are not perfect, coupled with plug-ins and external libraries which do not come with their source codes, we do not really know what is in the final runtime binary. One good manifestation of such gap is the Solarwinds software supply chain incident. To address that, ADPL’s binary SAST technology de-compiles the full runtime binary for vulnerability scan of the completion source code prior to production deployment.

INNOVATION
The above two technologies address and facilitate a safe WFH and apps mandated by Covid-driven DX and BX. The sanitization technologies ensure that encrypted data is cleansed and safe, especially in WFH setting. The binary SAST enures that the final runtime of application is fully checked including external libraries. This is especially important when Covid-19 mandated transformations forces business operations into fulfilling via mobile and online applications, rather than physical, in-person engagement.

FUNCTIONALITY
The game-changing functionalities have been described in the above sections These innovations are directly relevant to the harsh and rapid need for DX and BX mandated by Covid 19. The onset of Covid lock down, and hence working from home means that staff and endpoints are no longer enjoying the robustness of enterprise protection. Sanitization addresses the root cause of attacks. Specifically, encryption has been protecting our privacy for the longest time. Today, unfortunately, encryption is protecting viruses. This is so because pre-encryption checks today are detection-based. Once a virus slips thru the check, it is protected by the encryption, whether it is at rest (storage) or in-transit (VPN). Sanitization addresses that by ensureing the encrypted data are cleansed and safe. On Appsec, whether it is DX or BX, they hinge on applications, especially mobile applications. Unfortunately, today's checking approach is only on the source code. We therefore do not know what is in the final runtime binaries after compilation due to external libraries. ADPL's binary SAST technology addresses that by de-compiling the final runtime binary into source for source scanning. The above two technologies address and facilitate a safe WFH and apps mandated by Covid-driven DX and BX.

PRODUCTIVITY
By addressing cyber protection at its root rather than focusin on its effect, the business impact is indeed priceless. With a robust protection, businesses enjoys direct ROI as major enterprise risks such as cost, operational, reputational risks are mitigtated directly and effectively. This is especially important since traditional and conventional protection technologies are no longer effective against's today's advanced threats.

REFERENCE SITE/CASE STUDY
The above technologies have already been deployed in protection of crown jewels and CIIs of large enterprises, especially in governmental, defense and FSI sectors. There are already in total more than 170 deployment sites in Singapore and the APAC region. The value of each project ranges from tens of thousand to more than SGD 3 million each.

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
mindline at work is a project by MOHT developed to support the mental health and wellbeing of Singapore’s workforce. This caters to individuals who are facing high levels of stress at work, experiencing retrenchment anxieties or are worried about their career future. mindline at work provides Singaporeans with a series of free personalised mental health tools, self-guided wellbeing exercises and local support resources to strengthen their mental resilience at work. Our stress management platform aims to promote workplace wellness amongst individuals, leaders, and employers in Singapore.

INNOVATION
Given the heightened stress and anxiety levels experienced by workers as a result of today’s new normal of work arrangements, mindline at work aims to improve workplace wellness in Singapore by promoting the adoption of good self-care habits, available support channels, and ways in which employers can nurture positive workplace cultures. It is important for employers to be aware of the benefits of having proper mental health support systems in place to mitigate productivity loss in the workforce. mindline at work offers specific resources in various media formats to address work-related concerns such as coping with burnout, building a career, managing overwhelming workload, and supporting staff wellbeing amongst others. We provide ready tools for employers and employees to have conversations about mental health in the work setting, thereby creating a culture where judgment-free discussions are accepted as part and parcel of navigating workplace challenges. By normalising mental health at the workplace, our hope is for the platform to create a positive impact on the overall mental wellbeing of the communities where we live, study, play, and work in Singapore.

FUNCTIONALITY
With the added support of our public health agencies and sector partners, mindline at work curates a localised mental wellness resources library that comes in bite sizes for easy consumption. The resources sourced from the community is made easily accessible to the population through our digital health platform which includes resources such as: Mental health hotlines, professional counselling services, employment and retrenchment support, financial assistance, family and caregiving support, workplace wellness tips and guidance and health and fitness tips. Users also get access to a clinically validated self-assessment tool, free online therapy chatbot, mood check-ins, tailored resources and comics

PRODUCTIVITY
We measure utilisation, engagement and outcome statistics for the site. The platform provides us an avenue to get real-time results of how the workforce is currently doing (through the mood check-ins, the clinically validated assessments and from the chats that users have with our chatbot). In an preliminary study, we found that 57% of participants indicate their willingness to recommend mindline at work to others.

REFERENCE SITE/CASE STUDY
mindline at work has been customised to fit certain profiles of workers in Singapore. For eg teachers (https://mindline.sg/moe) and healthcare workers (https://mindline.sg/healthcare/nuhs). These customised versions have resources tailored to the respective stressors that the occupations face.

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
APM
Real-time prescription drug dispensing machine with individual patient labeling. Pharmaceutical grade with capacity for 96 SKU, controlled via web base portal and Machine Management System.
TP
Private Telemedicine pod for video tele-consultation with vital signs monitoring (Height, weight, temperature, blood oxygen, blood pressure, etc.)

INNOVATION
The user problem we are are addressing is long waiting times to see a doctor and getting the medicine (OTC & prescription) you need in a timely manner. At present, this journey can take over 2 hours of travelling and waiting times at congested clinics and hospitals. A situation that will continue to worsen with an aging population and shortage of healthcare workers. To solve this problem we built a hardware and software platform that lets healthcare providers run a new model of care closer to their point of need that’s convenient, affordable and accessible. Our Automated Pharmacy Machines (APM) and Telemedicine Pod (TP) compresses the essential service of pharmacy (dispense medicine in real-time) and clinic (consult and monitor) into a footprint that’s half a carpark lot, that can be placed almost anywhere with round the clock service. Using only a fraction of the space, labour and cost of traditional modes, our modular, decentralised, and cloud ready platform can scale at the speed of commerce and adapt to both the opportunities, and the unexpected.

FUNCTIONALITY
Similar to what ATM’s did for Banks and Automatic Checkout did for supermarkets, our platform is another tool to optimise operations, saving manpower, time and costs. Extend the reach of the healthcare operators into the community and round the clock convenience Alleviate and disperse long queues at hospitals/clinics Offset delivery costs of medicine by utilising APM as a pickup point for patients. Economy
Decentralise care distributes the load of managing patients across the industry Reduction in travel and drug delivery reduces carbon national carbon foot print Less time waiting equals more time resting and faster recovery Everyday life
Increase convenience and access to healthcare services. Empowers residents to manage their own health, in their own time. Step towards on-demand healthcare

PRODUCTIVITY
For Operators, we assess ROI by measuring the costs of setting up a clinic/pharmacy VS our modular solution which can be service remotely saving multiples in Capex and operational costs, as well as speed and agility to market. For end users, when compared with traditional visits to polyclinics, its up to 5 times faster saving up to 2 hours of precious time that can be used more productively.

REFERENCE SITE/CASE STUDY
User Case Study

Changi General Hospital (Public Hospitals) - APM
Relieve long queues a main pharmacy for self serve applications, cutting waiting time by up to 90mins
Singapore Navy (Military) APM & TP
Save up to 2 Head count in the triaging of patients
Minmed at SUTD - APM & TP
Instead of setting up a full clinic, Minmed can use our APM & TP to provide round the clock, essential service of vital signs monitoring and prescription drug dispensing at a fraction of the space, cost and manpower

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
Alcatel-Lucent Enterprise Digital Age Networking (DAN) helps hospitals and clinics connect patients, staff, and the healthcare ecosystem, by delivering network technologies that work across, and beyond the facilities. It optimizes the patient care pathway and improves staff efficiency through innovative network services such as wayfinding and medical asset tracking, which run on top of a reliable, secure and high performance Wi-Fi infrastructure. ALE technologies also ensure secure network setup, unified access and policy management, automated user and device onboarding, while granting optimal Quality of Service (QoS) for users and medical IoT devices. ALE’s DAN solution is based on three pillars and enables healthcare providers (hospitals, clinics and assisted living facilities) to enter the digital transformation era.
• A high-performance Autonomous Network can automatically provision network services and automate mission-critical network operations while improving the user (clinicians, patients, and staff, among others) experience.
• IoT onboarding enables healthcare providers to scale up digitalization through secure IoT provisioning and management. It can integrate, onboard, and connect a massive number of medical and non-medical IoT devices that are at the foundation of new healthcare digital business processes.
• Business Innovation enables healthcare providers to accelerate their digital transformation with new automated workflows, taking the effort out of labour intensive or repetitive tasks.

INNOVATION
Ever since the pandemic, operational efficiency has emerged as a top requirement for a healthcare system. Digital transformation is one viable pathway to take to improve efficiency, but one of the core challenges for healthcare digital transformation involves the interactions between the network’s different departments. Healthcare providers generally have a variety of networks which may be completely isolated from each other. These can include medical IoT, clinical applications, patient records, administrative information, patient/visitor internet access, communication systems, and more. This multitude of requirements has led to the need for a converged network, through which multiple networks can be connected, but not consolidated. Maintaining disparate networks almost universally leads to issues with QoS and cost. The ideal solution is to tie everything into a single IT infrastructure to ease network management, monitoring and maintenance, while at the same time maintaining the security level between the networks. In this regard, ALE’s DAN solution is based on the three pillars of Autonomous Network, IoT, and Business Innovation to equip healthcare providers with a robust underlying foundation that can drive their digital revolution. This will empower them to meet industry needs, deliver enhanced patient care, and improve operational efficiency.

FUNCTIONALITY
With ALE’s DAN solution, users in the healthcare industry benefit from:
• Secure Internet of Medical Things (IoMT) onboarding through device fingerprinting and safe onboarding so that only known and authorised devices have access to a healthcare network.
• A high-performance autonomous network that can automatically provision network services and automate mission-critical network operations while improving user experience for healthcare staff and patients
• New automated workflows that help healthcare institutions accelerate digital transformation, taking the effort out of labour-intensive or repetitive task.
• Location-Based Services that increase safety and reduce operational and asset-related costs. By providing real-time and historical location of users or objects, this information allows healthcare providers to better understand workflows, increase equipment utilisation, significantly reduce the time it takes to find someone or something, avoid lost or stolen assets, and increase productivity. Knowing where assets are in real-time, or where they are stored, can help healthcare providers keep equipment costs under control. Other key features include real-time hot spot tracking and historical contact tracing which can help identify areas where crowd restrictions are being exceeded, or allow follow-up notifications with individuals in the event of incidents such as, possible exposure to harmful chemicals or infectious diseases.

PRODUCTIVITY
Operationally, the ROI for this initiative allows the institution to enjoy a simplified, streamlined portfolio complete with a true unified management platform, delivering common security policies across the LAN and WLAN. The solution provides deployment flexibility and allows integration across medical devices, enabling enhanced staff productivity and optimized facility and organisational workflows. Financially, the open standards of the DAN solution allow seamless integration into existing infrastructure which saves the cost of replacing a new equipment. Additionally, the solution which encompasses location-based services lead to cost and time savings otherwise spent looking for staff, patients or equipment.

REFERENCE SITE/CASE STUDY
Efficient messaging is critical in healthcare, as incidents that occur across the clinical space need quick responses. At ACT Health, smart devices were only operating as phones, and there was no emergency duress alarm that provided accurate geographic locations, so staff had to juggle multiple devices when it was time to respond to a call. ACT Health required an open standards solution that could be easily integrated and interconnected across locations within the existing infrastructure. They work with Spectralink smart medical devices, which are fit within the clinical stack around the delivery of critical alarms. The ALE solution needed to provide messaging and duress alarms as well as location-based services, triggered by the alarm button on the Spectralink device. Together with ALE messaging software, mission-critical messages were sent with unique audio and tones, so staff know if it’s an alarm code they need to respond to even before they take the device out. Additionally, the command centre sees when the call has been acknowledged and if someone is responding. Introduction of the Spectralink device also means staff only require one device. Benefits:
• Integration between Spectralink smart medical devices and ALE's solution enabled alarm messaging enriched with location information
• Location services lead to cost and time savings otherwise spent looking for staff, patients or equipment
• A single smart medical device results in reduced PPE and ICT costs
• Equipment durability means devices aren’t being replaced if they are accidently dropped or fall into water
• The ALE solution was integrated seamlessly into existing infrastructure. It saved cost of replacing existing infrastructure with new one thanks to ALE open standard products
• The new technologies support improved facility and organisational workflows.
• Better staff support and patient care
• Improved staff communications and collaboration and a safer environment

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
Annalise.ai's collaboration module is a feature of their AI-powered platform for drug discovery and development. The module allows researchers and pharmaceutical companies to collaborate and share data and insights, which can accelerate the drug development process. The collaboration module includes features such as: Data sharing: Researchers and pharmaceutical companies can share their data with each other, which can help to identify new drug targets and biomarkers. Communication tools: The module includes communication tools such as messaging and video conferencing, which can facilitate collaboration and discussion among team members. Project management: The collaboration module includes project management tools that allow teams to track progress and manage tasks. Security and privacy: The module is designed with security and privacy in mind, ensuring that sensitive data is protected and only shared with authorized parties. By allowing for collaboration and data sharing, Annalise.ai's collaboration module can help to break down the silos that often exist in drug discovery and development, and accelerate the development of new drugs. It can also help to reduce the cost of drug development by pooling resources and expertise.

INNOVATION
Annalise.ai's solution is an innovative approach to an existing problem in the Healthcare & Pharmaceutical industry by providing an AI-powered platform for drug discovery and development. This platform uses machine learning and artificial intelligence to analyze vast amounts of data and predict the efficacy and safety of potential drug candidates. It also allows for collaboration between researchers and pharmaceutical companies to accelerate the drug development process. Annalise.ai's platform has the potential to significantly reduce the time and cost of drug development and increase the number of successful drug candidates that reach the market. The ongoing COVID-19 pandemic has highlighted the need for rapid drug development and discovery, and the potential of AI-powered platforms like Annalise.ai to accelerate the process and bring effective treatments to patients faster.

FUNCTIONALITY
Annalise.AI benefits employees, businesses, and consumers in a variety of ways:
* Employee Advantages:
Employees may benefit from Annalise.AI by automating repetitive and monotonous work. Employees may then focus on more complicated and high-value jobs, increasing their productivity and work satisfaction. Additionally, the chatbot may aid staff in giving rapid and precise replies to consumers, decreasing their workload and stress levels.
* Organizational Advantages: Annalise.AI can give several advantages to businesses. It has the potential to minimize customer support employees' burden, allowing them to address more complicated situations. It can also make the insurance application process faster and more efficient. This can help businesses save time and money while increasing client satisfaction.
* Customer Advantages: Annalise.AI may enable clients with access to insurance-related information 24 hours a day, seven days a week, without the need to wait for a customer support professional. This can increase customer satisfaction while decreasing wait times. Furthermore, the chatbot may recommend insurance policies that best fit the customer's needs, making the decision-making process simpler and more informed. The chatbot may also respond to consumer inquiries quickly and accurately, resulting in a great customer experience.

PRODUCTIVITY
Assessing ROI (Return on Investment) for the Annalise.AI effort entails assessing the chatbot's financial and operational effect as well as its overall worth to the enterpr Annalise.AI's solution is a new approach to the typical procedure of getting life insurance. Customers used to have to fill out long documents and send them to an insurance company. This procedure might be time-consuming and perplexing for certain clients. Annalise.AI employs artificial intelligence and natural language processing to create a more customized and efficient experience for clients. The chatbot converses with consumers, asking them questions to better understand their wants and preferences. Based on the customer's comments, the chatbot recommends insurance options that will best meet their needs. Assessing ROI (Return on Investment) for the Annalise.AI effort entails assessing the chatbot's financial and operational effect as well as its overall worth to the enterprise.

REFERENCE SITE/CASE STUDY
https://www.digiconasia.net/case-studies/annalise-ais-x-ray-diagnostic-support-ai-tool-can-spot-124-anomalies

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
HERE Technologies is the world’s leading location data and technology company offering a location-centric platform that is open and secure with privacy at its core. With HERE Location Services and APIs, businesses gain access to a variety of tools, data, modeling, and more. The HERE Maps and APIs is a set of programming interfaces that enables businesses and develoeprs to build Web applications with feature rich, interactive HERE Maps at their center. The API consists of libraries of classes and methods with which to implement the functionality of an interactive application. The HERE Transit APIs allow businesses to use agency data, external services, and data collected by HERE to discover public transit options, request public transit routes, and transit-related information. HERE Workspace is a single build environment to enrich, license and purchase location-centric data securely. It leverages batch and stream pipelines to transform data. Location intelligence through data utilization and API has helped improved the transit passenger experience in Aizuwakamatsu City, Japan.

INNOVATION
Tourism is crucial for the revitalization of the Aizu region in the tsunami-affected Fukushima area. However, commuters in the area found it difficult to use the Aizu Bus, a private transit company serving the region, to see the famous sites because the statuses of the rides were not available in real-time. Passengers had to rely on static timetables posted at stations or on the website, without knowing where the buses were in real-time, the distance between stops, if a bus was delayed or if it had been canceled. As an area with heavy snowfall, this information is especially beneficial in the case of sudden, severe weather events. Even the Aizu Bus fleet’s operation manager had limited real-time information about where their buses were because they outsourced the updating of GTFS (General Transit Feed Specification) data. Through the use of the HERE Platform, HERE Maps and APIs, Designium was able to build an app to deliver dynamic visibility of bus status in real-time, including delays or seasonal and temporary changes to the service. This innovation is expected to lead to an increase in customer satisfaction and visitors to the area.

FUNCTIONALITY
Thanks to location data from HERE embedded within the Designium app, passengers can now track the status of transit in real-time. This provides the visibility necessary for rerouting due to traffic or weather conditions and allows the bus operator to announce updates to drivers who can then react quickly. Moreover, Aizu Bus used to outsource the updating of their GTFS (General Transit Feed Specification) data. This process took several days to complete and Aizu Bus would only get updates if they asked — this was far from optimal. With HERE APIs and a system developed by Designium, Aizu Bus can now update their GTFS data in real-time, deliver information through various applications and send automatic alerts to passengers.

PRODUCTIVITY
The results:
• Track the movement of its buses
• Collect and update their own data to accurately predict future journeys
• Increase transit efficiency (e.g. seamless rerouting to avoid traffic and weather conditions)
• Improve customer satisfaction and bring more visitors to the area
• Communicate delays and cancelations to passengers

REFERENCE SITE/CASE STUDY
Japan and Aizu-based company Designium is using location technology from HERE to improve transit within the region. It specializes in the development of mobile and experiential applications. As a member of the Samurai MaaS (Mobility-as-a-Service) Project, Designium took on the challenge to help improve transit within the very touristy Aizu region in Japan and set out to build a better system for Aizu Bus, a private transit company serving the region, leveraging HERE’s location intelligence through the HERE platform, APIs and Workspace. Despite being a main region for tourist attractions, riders found it difficult to use the Aizu Bus to see the famous sites because the status of the ride was not informed to the user in real- time. Passengers had to rely on static timetables posted at stations or on the website, and had no way of knowing where their bus was, the distance between stops, if a bus was delayed or if it had been canceled. Even the Aizu Bus fleet’s operation manager had limited real-time information about where their buses were because they outsourced the updating of GTFS (General Transit Feed Specification) data. Through HERE Transit APIs, passengers can now track the status of transit in real-time through the Designium app. The HERE Routing API also provides the visibility necessary for rerouting due to traffic or weather conditions and allows the bus operator to announce updates to drivers who can then react quickly. Aizu Bus hopes these new optimizations will lead not only to an increase in customer satisfaction, but an increase in visitors to the area, as well. Link to case study: https://www.here.com/sites/g/files/odxslz256/files/2022-08/here_mitsubishi_customer_case_study_2022.pdf

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
Customer experience and satisfaction have always been DHL’s top priority. To this end, they constantly search for ways to better serve their customers and advance their on-demand logistics services. While DHL was already offering this option to the public, they wanted to further optimize their processes to streamline the customer journey and avoid drop-offs as a result of lengthy and complex procedures. A seamless digital experience was important to reflect the speed of DHL’s international shipping solutions. DHL was aware, however, that users were against downloading standalone mobile apps that could possibly limit the use of their services due to the time investment necessary. Instead of creating another platform that needed constant updating and was in competition with other apps, DHL wanted a channel that quickly and efficiently attends to its customer delivery needs. This solution also needed to be robust to overcome any unexpected disruptions that could occur in the future. In addition, DHL sought to broaden its reach by tapping into leads from underserved segments of the SME markets. The volume and diversity of goods it ships meant that DHL needed an accessible, intelligent and scalable tool that could help micro enterprises without disrupting productivity. Such a solution would not only aid DHL in generating more leads but would also increase their efficiency without the need to recruit additional manpower.

INNOVATION
To accommodate all of DHL’s requirements, Fusionex implemented a plug-and-play automation channel powered by the GIANT engine. The text messaging service WhatsApp was chosen as the channel to house DHL’s new smart chatbot as it had a penetration rate of 91% in Malaysia as of January 2020 based on findings by a digital marketing research firm. Named DHLontheGo, this chatbot service is an automated conversation engine that innovates the way DHL communicates with customers and helps the company process shipments more efficiently. By integrating an AI-powered chatbot directly into WhatsApp, DHL was able to leverage on cutting-edge digital technologies to enhance the speed, precision and efficiency of its on-demand logistics offerings, which in turn helps customers save time. In light of the new normal, this solution proved invaluable as customers can take advantage of DHL’s on-demand pick-up service (that came included in the chatbot) from the safety of their own homes. Coupled with intricate NLP engines and Robotic Process Automation, the chatbot could identify each response and immediately reply without getting lost or stuck. In the event a conversation becomes more complex, it would naturally guide the user to an advisor for further action.

FUNCTIONALITY
Increase in customer conversion rate. Deploying and integrating the new AI-powered chatbot into WhatsApp generated a month-over-month growth of over 100 per cent in its Gross Merchandise Volume. The chatbot accelerated the customer journey by guiding them from the moment the conversation begins to the final step of placing a shipment with DHL. What’s more, the conversation can be paused at any time and resumed later as the chat messages are saved in WhatsApp. Rise in repeat customers. DHL customers no longer needed to fill in extensive consignment forms on the website or physically travel to service points that operate during specific business hours. The simplicity of DHLontheGo motivated customers who have previously placed shipments to return and re-engage DHL’s services, which led to an increase in repeat transactions. For that reason, the user-friendly channel enabled DHL to record a double-digit growth in returning customers. Boost in on-demand logistics adoption rate. Since its introduction, DHLontheGo expanded DHL’s reach into the SME segment. The chatbot’s accessibility in tandem with DHL’s delivery capabilities made it easy for businesses to meet their own buyers’ fulfillment and shipping requirements.

PRODUCTIVITY
Deeper customer understanding. Through AI-powered marketing, DHL was able to build metrics and produce reports that provided complex analysis and insights into customer behavior. These are vital for identifying opportunities to increase shipment service usage and generate more revenue via automated shipping arrangements. DHL was able to make sense of language-based data through the AI’s Machine Learning component to build a library of keywords to assist the chatbot to analyze and better comprehend customer conversations. As the world’s leading logistics company, DHL is on the forefront of innovation and constantly looks for solutions to seamlessly connect with customers. In partnering with Fusionex, DHL was able to introduce a new way of placing overseas shipment bookings via WhatsApp with an AI-powered chatbot that is capable of facilitating the entire customer journey. With enhanced accessibility to on-demand logistics services, users are able to book international shipping at any time, from any place, thus delivering value and convenience for the customer. Ultimately, DHL could leverage on automation to help process shipments more efficiently and tap into insights to serve their customers better. Furthermore, the inclusion of AI-based marketing boosts traffic to the platform and generates more shipment and revenue than previously possible.

REFERENCE SITE/CASE STUDY
DHL was looking for a digital solution to simplify its international shipping processes and tap into the underserved SME segment. By implementing a chatbot powered by Fusionex technologies, DHL was able to greatly enhance their customer experience and expand their reach.
Customer Testimonial: https://youtu.be/u53ydujXDuI
DHLontheGo website: https://www.dhlonthego.my
What is DHLontheGo: https://youtu.be/h5ByhEVEeMM

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Qualys VMDR 2.0 provides insight security and IT teams need to focus on the vulnerabilities that genuinely reduce risk. Qualys beta customers with the TruRisk capability enabled prioritised on average 28% fewer critical vulnerabilities across a sample size of 2.6 million assets and 74 million detections. Simultaneously, they were able to reduce risk on average by 23% and in some cases as high as 50%. Qualys VMDR with TruRisk offers risk-based vulnerability management for unprecedented insights into an organisation’s unique risk posture to prioritise its most critical vulnerabilities across hybrid environments. The solution helps security and IT teams increase efficiency and save time by providing shared context and the ability to create drag and drop workflows to automate time-consuming vulnerability management operational processes including vulnerability assessment of ephemeral cloud assets, alerting and prioritisation.

INNOVATION
Qualys TruRisk™ comprehensively quantifies risk across attack surface including vulnerabilities, misconfigurations and digital certificates. Risk is assessed based on business criticality and exploit intelligence from hundreds of sources to proactively measure, track and communicate risk. Rule-based integrations with ITSM tools (ServiceNow, JIRA) automatically assign remediation tickets to vulnerabilities prioritised by risk with dynamic tagging. Remedial actions and orchestration directly from ITSM close vulnerabilities faster and reduce MTTR. As part of the platform, QFlow technology delivers drag and drop visual no-code workflows to automate a variety of time-consuming and complex vulnerability management tasks.

FUNCTIONALITY
Qualys VMDR 2.0 with TruRisk offers risk-based vulnerability management (VM) for insights into an organisation’s unique risk posture to prioritise its most critical vulnerabilities across hybrid environments. Hong Kong based G2A relies on the Qualys Cloud Platform to secure the world’s largest digital gaming marketplace. Leveraging the Qualys Cloud Platform—G2A gathers rich, accurate data on vulnerabilities across its IT landscape: from employee workstations in its offices to containerised applications on the Kubernetes platform. Qualys’ solutions outperformed other tools for VM in terms of the depth and breadth of the information they provide. We also like that we can access detailed reports via the Qualys Cloud Platform, which are available to us 24/7, Paweł Kowalik, IT Infrastructure Administrator. JG Summit Holdings, Inc. has played a key role in serving its markets across the Philippines. “Whenever there’s a question about whether an asset is at risk, we trust Qualys dashboards to give us the answer instantly. While we’ve seen an unprecedented number of zero-day exploits, Qualys solutions give us peace of mind that our mission-critical systems are protected. Equally importantly, the rich data from the Cloud Platform is contributing to faster and better-informed decisions on our defensive posture,” Gonz Gonzales, CISO.

PRODUCTIVITY
Being an SaaS platform, it was clear that the financial savings would be huge as opposed to an on-premise solution managing hardware, licenses and resources. Prior to onboarding Qualys, maintaining a vulnerability solution would have garnered significant savings for the organisation purely based on the hardware aspect. Additionally, we cannot disregard the resources required to operationally maintain it if the solution was brought on premise and in house. Data retention is also a critical requirement for the organisation as we need to be prepared and have the necessary insight if requested by the regulatory body. Last but not the least, having a solution that is able to work and provide the insights required regardless where the asset is located, be it on premise, in the cloud or remotely, is vital to an organisation such as them.

REFERENCE SITE/CASE STUDY
Our customer is a postal service provider in Southeast Asia. Due to the provisioning of digital services growing rapidly in their market, they have seen new challenges in terms of information security. While some parts of the business were well-protected, processes were less formal and vulnerability assessment was performed in different ways, where different divisions performed scans and penetration testing on their own, which did not have a way to consistently provide management with a view of their security risks. The client chose Qualys as it brings in critical information providing them with the necessary visibility not only on the vulnerabilities, but also the important needs for holistic asset visibility, regardless on premise, in the cloud or remotely. One of the key pain points that the client encountered was that being an enterprise organisation with a global footprint to ensure reliable on time delivery, they were facing challenges being able to have a single point of view into their assets and its corresponding vulnerabilities. It was only with Qualys that they realised how easy it is to rapidly deploy and manage vulnerable systems faster.

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In recent years, many industries are facing challenges such as shortened product life cycles、poor automation、labor shortage and etc. Taking BMW in automobile manufacturing as an example, according to the McKinsey report, there were only 12 models produced in 2000 while it had increased to 22 models by 2011. The growth has increased to 83% and the life cycle of new models had been shortened from 131 months to 106 months. Obviously, this rapid-changing market trend has shifted the manufacturing industry from mass production & single-machine assembly line to small quantity & multiple production lines. Therefore, the emerging trend towards applying automation and industrial robots is happening more and more in industries everywhere. However, under this digital transformation trend, it is difficult to achieve 100% fully automation and some of them even need to rely on human processing. Therefore, collaborative robots began to be introduced to many industries. On one hand, these collaborative robots can reduce the investment cost (100% fully automation demands large amount of investment and is difficult to achieve the goal), and they are easy to learn and use; on the other hand, they can be quickly deployed to the production lines to shorten the installation time. In result of that, the above trends from interaction analysis shows that the adoption of robots by enterprises will slow down during the post-pandemic era, and robotic applications will not grow significantly until 2021, with exception for collaborative robots which are expected to maintain double-digit growth. Our Agile Robot- Human Collaboration Hybrid Simulator (ARCHS) will integrate the robotic controller with AI modules, combing the manufacturing application-oriented intelligent simulation software and the digital platform to build an agile, flexible, and multi-functional robot manufacturing system with human-centric and user-friendly interface.

INNOVATION
affected by the COVID-19 pandemic, many companies are thinking about how to strengthen the role of robots in their industries. For example, improving production efficiency or providing assistance to employees, so that they can reduce the impact of manpower caused by the pandemic. Therefore, companies need more flexible, multi-functional and easy-to-use robotic technologies to respond to the challenges in the market, production methods and manpower issues mentioned above. To meet these needs, robotic technologies have to shift from stand-alone single machine automation to more complex and delicate processing techniques with sensors, controllers and systematic technologies to achieve human-robot collaboration. To sum up, our Agile Robot- Human Collaboration Hybrid Simulator (ARCHS) will integrate the robotic controller with AI modules, combing the manufacturing application-oriented intelligent simulation software and the digital platform to build an agile, flexible, and multi-functional robot manufacturing system with human-centric and user-friendly interface.

FUNCTIONALITY

1. The workplace scenes could be built through 3D high-fidelity technology to simulate human and multi-machine collaborative production processes. Our system can digitally store production inspection data, allow the users to collaborate in a 3D virtual environment for product development, simulate human-machine production processes, conduct manufacturability analysis and quality design, and applying off-line automated inspection.
2. Provide Innovative Digital Twin Module for Human Worker’s Physiology and Movement First, the skeleton posture is captured and classified by OpenPose, and then the results were transformed into 3D human-skeleton motion data into the simulator. Secondly, in conjunction with MEMS signals and gesture recognition from the human worker, the worker’s fatigue classification could be calculated and predicted through Human Factors Engineering analysis and AI machine learning. Finally, our system could make reasonable judgments on the current work procedure and operational status of the human worker based on skeleton motion data to give appropriate suggestions and record the operation efficiency for further production evaluation and improvement.
3. Integration of Virtual-Physical Collaboration Modules to Achieve Self-Adaptation of Robot-Human Compensation It can capture the electromyography (EMG) signals as the fatigue reference of the workers, so the mechanical equipment such could compensate working performance in human-robot collaboration.

PRODUCTIVITY

1. Offer High-Efficiency Robot-Human Hybrid Industrial Application The controller subsystem is manufactured with standardized robots, so that operators can easily operate them and improve work efficiency. Through our Human-Centric hybrid simulator, it could meet the needs of flexible manufacturing and improve workers’ productivity by 50% through the integration of human workers, robotic systems and intelligent equipment.
2. Provide AI Self-Learning Modules For Robot-Human Collaboration Our simulator system applies AI self-learning collaborative robots and digital twin technologies to meet the high-quality and high-value needs of the market to promote digital transformation in manufacturing industries. Through the AI and digital twin technologies, the barriers for deploying robots will be minimized while quality will be optimized. Additionally, the delivery period will be shortened and production capacity will be expanded. Thus, it could increase the yield rate of small-volume large-variety high-value products by 20%.

REFERENCE SITE/CASE STUDY
The digital twin machinery scene module of this system can set semantic programing for different operational process, and form an automated production line with task oriented arrangement. Through social machine technology, it could enable robots to self-coordinate, assign work and support connected production lines or single-station ones by increasing 10% of switching time between production lines. The dashboard of our system also could provide visualization of machine operation data during both design and production phases. In combination with human robot collaboration efficiency, our dashboard could confirm the operational status of the machine and to support the machine recovery in the event of problems to optimize dynamic production. Please refer to official film link below: https://drive.google.com/file/d/1ZwVZ_11sn6U-Z9SjMEKUToJoa0ClkSPV/view?usp=sharing

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Zebra Technologies offers a variety of solutions for asset tracking and management, which enable organizations to track and manage their assets in real-time. Zebra's asset tracking and management solutions utilize a range of technologies, including barcodes, RFID, and GPS tracking, to provide real-time visibility into the location, condition, and usage of assets. Zebra's solutions also integrate with other systems and software, such as ERP systems, to provide a comprehensive view of asset performance and usage. Zebra's solutions provide numerous benefits to organizations, such as increased efficiency, reduced costs, improved decision-making, and better customer service. By enabling organizations to track assets in real-time, Zebra's solutions can help optimize their workflows, reduce errors and downtime, and improve overall asset utilization. Additionally, by providing real-time insights into asset performance and usage, organizations can make data-driven decisions that improve their overall performance.

INNOVATION
Zebra Technologies' solution is a new approach to an existing problem in manufacturing by utilizing real-time location systems (RTLS) and radio-frequency identification (RFID) technology to provide greater visibility and control over the manufacturing process. Traditionally, manufacturers have used manual processes or basic technology to track the movement of materials and products throughout the production process, but this can be time-consuming, error-prone, and provide limited visibility. Zebra Technologies' solution addresses these issues by using RTLS and RFID technology to automatically track the movement of materials and products in real-time, providing manufacturers with greater visibility into the entire manufacturing process, from raw materials to finished products, enabling them to make data-driven decisions to optimize production, reduce waste, and improve quality. This innovation was needed because manufacturing processes are becoming increasingly complex, leading to inefficiencies, errors, and waste. Zebra Technologies' solution offers a more efficient and effective way to manage the manufacturing process, allowing manufacturers to improve productivity, reduce costs, and increase customer satisfaction.

FUNCTIONALITY
Improved operational efficiency: By automating asset tracking and management processes, businesses can increase their operational efficiency and reduce costs associated with manual processes. This allows businesses to focus on their core competencies and achieve greater levels of productivity. Increased accuracy: Zebra Technologies' solutions provide real-time, accurate data on asset locations, inventory levels, and other critical metrics. This helps businesses make better-informed decisions and reduce the risk of errors, which can result in significant cost savings. Enhanced visibility: By providing real-time data on asset movements, businesses can improve visibility into their operations and respond quickly to changing business conditions. This helps businesses better manage their inventory, reduce waste, and optimize their operations. Improved customer service: By providing accurate, real-time information on inventory levels and shipment status, businesses can improve their customer service and reduce the risk of stockouts or delivery delays. This helps businesses build stronger customer relationships and increase customer loyalty. Increased employee productivity: Zebra Technologies' solutions automate many manual tasks, reducing the burden on employees and allowing them to focus on higher-value activities. This can increase employee satisfaction and reduce employee turnover, resulting in cost savings for the business. These benefits translate into cost savings, increased revenue, and improved competitiveness for businesses and organizations.

PRODUCTIVITY
The ROI for Zebra Technologies' innovative solutions can be assessed by analyzing the financial and operational impact and value they provide to organizations. Financially, the ROI can be measured by calculating the cost savings and revenue growth resulting from the adoption of Zebra's solutions. These cost savings can be attributed to reduced labor costs, increased productivity, and reduced errors in asset tracking and management. Additionally, revenue growth can result from improved customer experiences and increased operational efficiency. Operationally, the ROI can be assessed by analyzing the impact Zebra's solutions have on organizational performance. This can be measured by analyzing key performance indicators (KPIs), such as inventory accuracy, asset utilization, and on-time delivery. By comparing these KPIs before and after the adoption of Zebra's technology, organizations can assess the impact and value of the initiative. Overall, the ROI of Zebra's solutions can be assessed by analyzing both financial and operational impact and value. By measuring cost savings, revenue growth, and KPI improvements, organizations can determine the value and ROI of implementing Zebra's technology.

REFERENCE SITE/CASE STUDY
Manufacturing Plant Floor Solutions | Zebra

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A cloud-based and on-prem corporate software solution called Epicor Kinetic was created to make enterprises of all kinds run more effectively and efficiently. It is a group of software programs that also contains modules for customer relationship management (CRM), enterprise resource planning (ERP), and human capital management (HCM). The sleek, user-friendly interface of Epicor Kinetic is one of its key characteristics. With an emphasis on giving customers access to real-time data and insights that may assist them in making wise decisions, the solution is created to be simple to use and intuitive. The system also has user-specific dashboards and processes that can be adjusted to each user's requirements. The scalability of Epicor Kinetic is another important aspect. Because the system is built to expand and change along with the company, organizations of all sizes may take use of the technology. The cloud-based solution also provides flexibility and accessibility since it enables users to use the program from any location with an internet connection. Businesses may obtain insights into their operations and make data-driven choices with Epicor Kinetic's powerful analytics and reporting features. Advanced security measures provided by the system further ensure that data is kept private and safe.

INNOVATION
Epicor's solution represents an innovative approach to an existing problem in the manufacturing industry by providing an end-to-end digital transformation platform for manufacturers. Epicor's innovation was to create a digital transformation platform that integrates and automates all aspects of the manufacturing process, from production and supply chain management to financials and customer engagement. The platform uses advanced technologies such as AI, machine learning, and IoT to provide real-time data and insights that enable manufacturers to make informed decisions and optimize their operations. This innovation was needed as traditional manufacturing systems were not able to keep up with the pace of change and increasing complexity in the industry. Epicor's platform also addresses the growing demand for customization and personalization in manufacturing. With the platform's advanced data analytics and automation capabilities, manufacturers can provide customized products and services to their customers quickly and efficiently, increasing customer satisfaction and loyalty. Overall, Epicor's solution represents an innovative approach to an existing problem in the manufacturing industry, enabling manufacturers to improve their efficiency, agility, and competitiveness in a rapidly evolving market.

FUNCTIONALITY
Epicor's software solutions have a number of advantages for companies, employees, and clients. Businesses may boost productivity, save expenses, and boost customer satisfaction by simplifying processes, offering real-time insight, and enhancing supply chain management, eventually spurring growth and success.
1. Increased corporate Efficiency: Epicor's software solutions are made to automate workflows, decrease human data entry, and simplify corporate operations.
2. Improved Organizational Visibility: Epicor's solutions give managers real-time insight into company performance, enabling them to monitor key performance indicators (KPIs) and make data-driven choices.
3. Increased Employee Productivity: By automating repetitive processes, Epicor's software solutions free up staff to concentrate on more strategic duties that benefit the company. As a result, productivity and work satisfaction rise.
4. Better client Experience: Businesses may track client interactions, preferences, and purchase history with Epicor's products.
5. Better Supply Chain Management: Epicor's software solutions enable companies to better manage their supply chains by tracking inventory levels, streamlining shipping routes, and slashing lead times.

PRODUCTIVITY
The influence and value of Epicor's software solutions on the company's finances and operations must be thoroughly analyzed. Some important measures that may be used to evaluate the ROI of this program are the ones listed below:
A. Cost savings: Epicor's solutions may aid in lowering manual labor expenses, inventory holding costs, and shipping costs, among others, by automating and simplifying operations.
B. Increased Revenue: Epicor's solutions give companies the means to enhance their marketing, customer service, and supply chain management initiatives.
C. Reduced Manual Data Entry, Error Elimination, and Real-Time Performance Insights: Epicor's software solutions may assist organizations reduce manual data entry, eliminate mistakes, and provide real-time performance insights.
D. Better Decision Making: Businesses that use Epicor's solutions have access to real-time data and insights that may aid managers in making wise choices.
E. Employee Productivity: Epicor's solutions can assist staff in concentrating on more strategic duties, enhancing work satisfaction and lowering staff turnover. Businesses may evaluate the return on investment (ROI) of implementing Epicor's software. Epicor's software solutions may have a major financial and operational impact on enterprises by enhancing operational effectiveness, boosting revenue, cutting expenses, and giving real-time data and insights.

REFERENCE SITE/CASE STUDY
https://www.digiconasia.net/sponsored/sistema-plastics-gets-fit-for-accelerated-growth-with-epicor

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DIY Listings is a feature offered by Ohmyhome that allows property owners to list their properties on the platform for free without the need for a real estate agent. With DIY Listings, property owners can take control of the selling process, including uploading photos, adding property details, and setting the price. By offering this feature, Ohmyhome empowers property owners to market their properties and reach a wider audience without the need for a traditional real estate agent. This can save property owners money on commission fees and provide them with greater control over the selling process.

INNOVATION
Ohmyhome's solution is a new approach to the Property & Real Estate industry by providing an end-to-end digital platform that allows users to buy, sell, rent, or manage properties all in one place. Traditionally, the property and real estate industry has been fragmented and inefficient, with buyers, sellers, and agents often using different channels to search for and manage properties. Ohmyhome's solution addresses this problem by offering a one-stop-shop platform that integrates all aspects of property buying, selling, renting, and management. It also provides tools for property management, including rental collection, tenant screening, and maintenance requests. Ohmyhome's solution is transparent and cost-effective, charging a fixed fee for its services, making the buying and selling process more accessible and affordable for all. Additionally, Ohmyhome leverages technology such as AI and data analytics to match buyers and sellers more efficiently, providing personalized recommendations based on user preferences and behavior. Overall, Ohmyhome's solution represents a much-needed innovation in the property and real estate industry, providing a more efficient, transparent, and cost-effective way for buyers, sellers, and agents to manage

FUNCTIONALITY
Ohmyhome's technology-enabled platform offers several benefits to users, including businesses, organizations, employees, and customers. Business and Organizational Benefits: Ohmyhome's technology-enabled platform enables businesses and organizations in the property industry to streamline their operations, reduce costs, and improve efficiency. Employee Benefits: Ohmyhome's platform simplifies property transactions, reducing the workload for employees in the property industry. Customer Benefits: Ohmyhome's platform provides transparent and accessible information about properties, pricing, and legal procedures, enabling customers to make informed decisions. Cost Savings: Ohmyhome's platform reduces costs by providing free DIY listings and affordable agent services, as well as competitive financing and legal services. Peace of Mind: Ohmyhome's platform provides customers with a hassle-free experience, minimizing the stress and uncertainty that can come with property transactions. Overall, Ohmyhome's innovation offers significant value to businesses, organizations, employees, and customers in the property industry, enabling them to simplify property transactions, reduce costs, and improve efficiency.

PRODUCTIVITY
Assessing the Return on Investment (ROI) for Ohmyhome's initiative can be done by examining its financial and operational impact and value. Financial impact: Ohmyhome's initiative has the potential to generate revenue through various sources, such as agent services, mortgage and legal services, and renovation and moving services. Operational impact: Ohmyhome's platform can improve operational efficiency by streamlining property transactions, reducing the time and effort required by buyers and sellers. Value: Ohmyhome's initiative creates value for users by providing transparency, convenience, cost savings, and peace of mind in property transactions. Overall, assessing the ROI of Ohmyhome's initiative requires a comprehensive analysis of the financial and operational impact and value created by the platform. By comparing the costs and benefits of the platform, it is possible to determine the ROI of the initiative and the potential for future growth and profitability.

REFERENCE SITE/CASE STUDY
https://ohmyhome.com/en-sg/blog/how-to-avoid-losing-over-90k-to-the-wrong-property-agent-with-real-life-cases/

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PropertyGuru's data and insights provide users with valuable information and analysis on the property market in the regions where PropertyGuru operates. This includes: Price Trends: PropertyGuru's platform tracks and analyzes property price trends over time, allowing users to identify patterns and make informed decisions about buying or selling property. Neighborhood Information: PropertyGuru's platform provides information on neighborhoods, including demographics, crime rates, schools, and nearby amenities, helping users make informed decisions about where to live. Market Analysis: PropertyGuru's platform provides in-depth analysis of the property market, including supply and demand, market trends, and forecasts, helping users make informed decisions about buying or selling property. Property Valuation: PropertyGuru's platform provides users with property valuation tools that use algorithms and market data to estimate the value of a property. Property Insights: PropertyGuru's platform provides insights into individual properties, including historical transaction data, listing history, and property attributes, helping users make informed decisions about buying or selling a specific property. Overall, PropertyGuru's data and insights provide users with valuable information and analysis that can help them make more informed decisions about buying or selling property, and also provide valuable information to businesses and advertisers looking to target specific audiences.

INNOVATION
PropertyGuru's solution is a new approach to an existing problem in the real estate industry. Before PropertyGuru, property buyers and renters in Southeast Asia had limited access to property listings and relied heavily on local agents and newspaper classifieds. PropertyGuru's innovation was to create a comprehensive online platform that brings together property listings from multiple sources, presents them in an easy-to-use and accessible format, and provides property seekers with data and insights that help them make informed decisions about properties. This innovation revolutionized the property market by providing a centralized and convenient solution that saves time, reduces costs, and offers greater transparency and information to property seekers. This has made the property search process more efficient and made it more accessible to a wider audience, including those who might have been previously excluded from the property market due to a lack of information or resources.

FUNCTIONALITY
PropertyGuru's innovation has brought about a range of user benefits, which can be grouped into four categories: business, organizational, employee, and customer impact/value. Business Benefits: Increased revenue: PropertyGuru's platform has enabled real estate agents and developers to reach a wider audience, resulting in increased sales and revenue. Cost savings: The platform has reduced the costs associated with traditional property marketing, such as print advertising and physical brochures. Organizational Benefits: Improved efficiency: The platform has streamlined the property search process, reducing the workload on employees and improving organizational efficiency. Employee Benefits: Greater productivity: PropertyGuru's platform has enabled real estate agents and developers to manage their property listings and customer inquiries more efficiently, resulting in increased productivity.

PRODUCTIVITY
The revenue generated from the platform can be compared to the cost of investment to calculate the ROI. Cost Savings: PropertyGuru's platform has reduced the costs associated with traditional property marketing, such as print advertising and physical brochures. The cost savings resulting from the platform can be compared to the cost of investment to calculate the ROI. The resulting customer satisfaction and trust can be compared to the cost of investment to calculate the ROI. Overall, the ROI of PropertyGuru's initiative can be calculated by comparing the financial and operational benefits and customer value resulting from the platform to the cost of investment.

REFERENCE SITE/CASE STUDY
https://www.digiconasia.net/news/from-property-app-to-home-services-propertyguru

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Therefore™ is a scalable document management solution available as on-premise or cloud-based, providing a central repository for content from various sources. It optimizes workflows, generates reports for better decision-making, and supports up to 400 file formats without native applications. The interface is user-friendly, mimicking similar UX designs such as Microsoft Office, and offers seamless integration with various applications. The cloud version is hosted on Microsoft Azure, employing 256-bit AES encryption, HTTPS, and SMB 3.0, with data stored in Singapore and a failover in Hong Kong. It features dynamic permission control settings and automatically applies digital signatures to documents, ensuring security and an audit trail.

INNOVATION
Companies have traditionally faced challenges such as managing and retrieving sales order documents, limited storage space for hardcopies, difficulty in remote access during COVID-19, and security concerns with unauthorized access and lost documents. They also struggle with time-consuming manual data entry, slow physical approval processes, and lack of visibility in the approval process, which are worsened by the pandemic. Previously, companies relied on systematic filing and physical labels for hardcopies, while using naming conventions and shared file servers for softcopies generated directly on digital platforms. During COVID-19, email correspondence and makeshift digital signatures were also utilized for approvals. Therefore™ automates data capture and streamlines approval workflows through process automation , leading to faster turnaround times and improved payment collection. It can capture, convert and index information to electronic formats with secure archiving, making it easy to search and retrieve.

FUNCTIONALITY
Business
The solution improves productivity by automating archival, retrieval, and indexing tasks. It enables easy retrieval of related documents, saves storage costs, and optimizes space usage. With faster turnaround times, it generates more revenue and ensures minimal disruption during COVID through remote access. The system secures confidential information, enhances information flow, and improves traceability in approval processes. Additionally, it streamlines Accounts Receivables, ensuring timely payment collection.
Employee
With the time saved on manual tasks, employees can focus on core business activities. This frees up time to upgrade skills and for them to take on more complex tasks while reducing menial work. In the long run this can help improve employee morale.
Customer
Enhanced customer experience and satisfaction result from faster order processing and the ability to retrieve requested documents quickly and easily.

PRODUCTIVITY
The solution offers time savings in data entry, archival, and retrieval, while automatic data capture reduces errors and associated costs. Financial savings can also arise from storage space and staff costs, smoother operations, and faster order turnaround times. Improved morale also leads to lower staff turnover.

REFERENCE SITE/CASE STUDY
Indoguna Singapore, established in 1993, is a leader in the food and beverage industry, supplying quality chilled meat to food service and retail customers. Over 20 years, sales have grown exponentially across six countries, serving restaurants and hotels. As the business expanded, Indoguna faced challenges and needed to re-evaluate their processes to effectively manage increasing demands. As an importer and distributor of quality meat in the food and beverage industry, fulfilling high volumes of daily orders generates numerous hardcopy documents requiring significant storage space. Manual filing of these documents leads to misplaced or hard-to-locate items, making the retrieval process cumbersome and time-consuming, especially when customers request specific documents. Document retrieval was challenging due to high volumes of orders and emails, which can go as high as 1000 emails a day, along with issues like stained and missing hardcopy invoices. Disputes arose over document remarks. With Therefore™, integrated with SAP, documents were captured and stored electronically, indexed, and archived for easy retrieval. Pre-defined rules automate the capture and storage of necessary information, ensuring billing details are readily available. The solution has significantly improved productivity and speed in e-invoice retrieval, payment settlement, and certificate archival, increasing efficiency by 6-7 times over the last two years. By leveraging on Therefore™, Indoguna was able to scale up their operations to handle the explosion of data that came with increased sales. The implementation of this solution has yielded significant results, with over 850 hours saved per year and a reduction in operational expenses by over $25,000 per year. These savings were achieved through the solution's ability to streamline data entry, archival, and retrieval processes, as well as the automatic data capture that helped to eliminate errors and associated costs.

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Forter's Fraud Prevention software uses AI to provide e-commerce merchants with real-time fraud protection. The technology employs cutting-edge machine learning algorithms to scan massive volumes of data and accurately identify fraudulent transactions. It is based on an innovative, cooperative data network that gives it access to millions of transactions across a range of sectors, including retail, travel, digital products, and financial services, allowing it to learn from them. This enables the platform to swiftly and correctly identify new fraud tendencies and keep up with developing threats. A merchant's existing systems and procedures, such as their payment gateway, shopping cart, and fraud review workflow, are integrated with the tool. Additionally, it offers a prompt conclusion on each transaction, accepting or rejecting it in accordance with the possibility of fraud. One of the key advantages of our platform is its ability to reduce false positives, or genuine transactions that are mistakenly identified as fraudulent. Forter's platform decreases the amount of false positives and lessens the negative effects on the user experience by precisely recognizing fraudulent transactions.

INNOVATION
Forter's solution is a new approach to fraud prevention in the Wholesale and Retail industry by utilizing machine learning and artificial intelligence (AI) to analyze customer behavior and detect fraudulent activity. This system can quickly adapt to new fraud trends and patterns, making it more effective at preventing fraud than traditional rules-based systems. Additionally, Forter's solution aims to improve the customer experience by reducing friction and ensuring a seamless checkout process. By reducing the number of false positives, Forter helps to eliminate unnecessary delays and rejections, which can improve customer satisfaction and increase revenue for retailers. Overall, Forter's solution represents a new and innovative approach to fraud prevention in the Wholesale and Retail industry, utilizing machine learning and AI to improve accuracy and reduce friction, ultimately leading to a better customer experience and increased revenue for businesses.

FUNCTIONALITY
Users gain from Forter's fraud protection innovation in a number of ways, including:
1. Business impact: Forter's technology greatly lowers losses caused by fraud by leveraging AI and machine learning to identify fraud in real-time.
2. Organizational impact: Businesses that use Forter's technology may eliminate manual intervention and streamline their fraud prevention procedures. This increases operational effectiveness and efficiency by freeing up resources that may be allocated to other business divisions.
3. Employee impact: Forter's technology can assist fraud prevention teams in lightening their workload, allowing them to concentrate on instances that are more complicated and need for human involvement. This can increase work satisfaction and lower attrition.
4. Customer impact: Forter's solution can assist lessen false positives and enhance the client encounter. Customers are more inclined to trust the company and stay a client if fraudulent transactions are correctly identified and legal ones may complete without issue. Businesses can tackle fraud successfully and efficiently with Forter's innovation in fraud protection while enhancing customer satisfaction, cutting expenses, and boosting profitability.

PRODUCTIVITY
Analysis of the project's financial and operational effect and value is necessary to determine the ROI of Forter's fraud prevention system. This might involve, among other things, assessing cost savings, higher revenue, enhanced efficiency, and improved customer experience. Here are some possible ways to gauge the initiative's worth and financial/operational impact: Forter's solution can save a corporation money by lowering fraud losses. By weighing the expense of putting Forter's system into use and maintaining it against the decrease in losses due to fraud, the ROI can be calculated. The platform can assist companies in streamlining their fraud protection procedures and minimizing manual involvement, which can increase operational efficiency, decrease false positives, and enhance customer satisfaction. Increased client retention, income, and client loyalty may result from this.

REFERENCE SITE/CASE STUDY
https://www.cybersecasia.net/tips/transactional-fraud-and-abuse-are-they-the-same

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Intelligent Inventory Management System (IIMS) is a solution developed by Searce that uses artificial intelligence (AI) and machine learning (ML) algorithms to optimize inventory management for retailers. IIMS leverages data from various sources, including point of sale (POS) systems, inventory levels, and external factors like weather and seasonality, to provide retailers with real-time insights and recommendations for managing their inventory more efficiently. The system uses predictive analytics to anticipate demand and adjust inventory levels accordingly, minimizing the risk of stockouts and overstocking. It also automates the replenishment process, reducing the need for manual intervention and freeing up staff time. IIMS is designed to be flexible and adaptable, allowing it to be customized to meet the unique needs of each retailer. The system can be integrated with existing retail systems, making it easy to implement and use. Overall, IIMS helps retailers improve their inventory management, increase operational efficiency, and provide better customer service by ensuring that the right products are available in the right quantities at the right time.

INNOVATION
Searce's solution represents an innovative approach to an existing problem in the Retail industry by leveraging artificial intelligence (AI) and machine learning (ML) technologies to streamline the retail supply chain and improve inventory management. Traditionally, retailers have relied on manual processes and intuition to manage their inventory levels, which can lead to inefficiencies and errors. Searce's solution, called Intelligent Inventory Management System (IIMS), uses AI and ML algorithms to analyze a variety of data sources, including point of sale (POS) data, inventory levels, and external factors such as weather and seasonality, to provide retailers with real-time insights and recommendations for optimizing their inventory levels. One key innovation of IIMS is its ability to predict demand at the store level, allowing retailers to better anticipate customer needs and avoid stockouts. Additionally, the system can automate the replenishment process, reducing the need for manual intervention and freeing up staff time to focus on other tasks. The need for this innovation in the retail industry is driven by the increasing complexity of retail supply chains and the growing demand for fast, accurate, and personalized service from customers. By leveraging AI and ML, retailers can gain a competitive edge by optimizing their inventory management and improving the customer experience.

FUNCTIONALITY
Users of Searce's products may take advantage of the following corporate, organizational, employee, and consumer impact/value advantages: Benefits for organizations: By utilizing cutting-edge cloud technology, Searce's solutions assist businesses in being more effective, scalable, and agile. This enables companies to save operating costs, accelerate time to market, and boost revenue. The technologies also assist companies in better managing their IT infrastructure, lowering the chances of downtime and system breakdowns. Benefits for the organization: Rather than spending time managing their IT infrastructure, enterprises can concentrate on their core skills and innovation using Searce's solutions. As a result, businesses are better able to accomplish their strategic objectives and swiftly adjust to shifting market conditions. By utilizing green technologies and renewable energy sources, the solutions also assist businesses in lessening their negative environmental effects.

PRODUCTIVITY
The value and financial impact of Searce's solutions may be evaluated, including cost savings, revenue growth, ROI on IT investment, increased operational effectiveness, better data management, and enhanced customer experiences. Savings: By utilizing cloud technology, Searce's solutions assist organizations in lowering their operating expenses, which may lead to considerable savings in hardware, maintenance, and IT personnel expenditures. Growth in revenue: Searce's solutions assist companies in being more effective and agile, which enables them to boost their revenue by reducing time-to-market, providing better client experiences, and broadening their product and service offerings. Enhanced operational effectiveness: By automating manual operations, lowering mistakes, and raising productivity, Searce's solutions assist enterprises in enhancing their operational effectiveness. Better data management: Searce's solutions aid companies in better data management, empowering them to take better decisions and get insights that may spur innovation and growth.

REFERENCE SITE/CASE STUDY
https://www.digiconasia.net/tips-strategies/still-hesitant-to-adopt-cloud-tech-read-this-for-reassurance

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
Businesses and organizations may swiftly and securely verify the identity of their clients or workers with the help of Incode Identity Solutions' identity verification and authentication solution. In order to guarantee precise and trustworthy identification, the system makes use of cutting-edge technologies including biometrics, machine learning, and face recognition. Personal data including name, date of birth, and social security number are frequently collected as part of the identity verification and authentication procedure. By asking users to submit a biometric identifier, such a fingerprint or face recognition scan, which is then compared to their government-issued ID, Incode's approach elevates this procedure. The identity verification and authentication solution from Incode may be included into a wide range of business and organizational operations, including employee background checks, financial transactions, and customer onboarding. The solution may be tailored to the organization's unique requirements, offering a smooth and user-friendly experience for both clients and staff.

INNOVATION
By offering a contactless payment and ordering system using face recognition technology, Incode's solution delivers a novel answer to an ongoing issue in the hospitality, food, and beverage sector. Customers have typically had to physically engage with waiters or kiosks in the hospitality, food, and beverage industries in order to place orders or make payments. However, this procedure may be time-consuming, and because of the possibility of viral transmission during the COVID-19 pandemic, it also posed a health concern. By enabling contactless ordering and payment through the use of face recognition technology, Incode's solution overcomes these problems. Customers may use their faces to place orders and pay without coming into contact with staff members or equipment, making the process safer and more effective.

FUNCTIONALITY
Innovative identity verification and authentication solutions from Incode boost security, user experience, regulatory compliance, cost savings, and efficiency. These advantages make Incode's solutions a great asset for any organization wishing to enhance its identity verification procedures since they may have a big influence on enterprises, organizations, workers, and clients. Here are some of the key benefits:
1. Enhanced Security: Incode's identity verification and authentication solutions use cutting-edge technologies like biometrics, machine learning, and face recognition to assure precise and trustworthy identification, making them more secure than conventional approaches.
2. Improved User Experience: Incode's solutions offer a smooth and user-friendly experience, enabling clients and staff to effortlessly and swiftly confirm their identity.
3. Regulatory Compliance: Incode's solutions assist companies and organizations in adhering to legal obligations including Know Your Customer (KYC) and Anti-Money Laundering (AML) laws.
4. Cost Savings: Incode's solutions may assist companies and organizations in reducing expenses related to identity verification and authentication, such as labor costs for manual verification procedures or losses from fraud.
5. Efficiency Gains: By automating identity verification procedures and minimizing the need for human verification, Incode's solutions may assist enterprises and organizations in becoming more efficient.

PRODUCTIVITY
By analyzing the financial and operational benefits and values of the solution, one may determine the ROI of Incode's identity verification and authentication project. For enterprises and organizations, Incode's solution may yield a sizable ROI by lowering costs, improving efficiency, and offering long-term value. Some methods for measuring ROI are listed below: Financial Impact: The cost savings attained as a consequence of implementing the solution may be used to gauge the solution's financial impact. Savings from less fraud losses, decreased manual verification expenses, and increased staff productivity are included in this. Additionally, enterprises and organizations may boost income through better client acquisition and retention as a consequence of the solution's improved user experience and increased security. Operational effect: By analyzing the efficiency benefits brought on by the solution's adoption, it is possible to gauge the operational effect of Incode's solution. This includes decreased mistake rates, less time spent on human verification, and better adherence to legal standards. Additionally, the solution can raise customer loyalty and satisfaction levels, as well as staff productivity and satisfaction. Value: The long-term advantages of the solution, such as enhanced brand reputation, less reputational hazards, and higher consumer trust, can be used to evaluate the value of Incode's offering. By enabling a more secure and user-friendly identity verification procedure, the solution may also provide businesses a competitive edge in the market, attracting and keeping both consumers and workers.

REFERENCE SITE/CASE STUDY
https://www.digiconasia.net/tips-strategies/revenge-travel-deserves-revenge-guest-personalization-experiences

DESCRIBE YOUR DIGITAL TRANSFORMATION SOLUTION/SERVICE
Tapendium's cloud-based software platform is designed to provide a personalized and interactive guest experience. The platform allows guests to access hotel information, services, and amenities through tablets placed in each guest room. The platform includes a range of features such as virtual concierge services, room service ordering, direct messaging, and hotel information, all of which can be customized to meet the specific needs of each hotel.

INNOVATION
Tapendium's solution is an innovative approach to an existing problem in the hospitality industry by providing a comprehensive and customizable guest engagement platform that streamlines communication between hotels and their guests. Traditionally, hotels have relied on physical materials such as brochures, menus, and informational pamphlets to communicate with their guests, but these materials are often outdated, expensive to produce, and do not allow for real-time updates. Tapendium's solution addresses these issues by providing a digital platform that enables hotels to connect with their guests in real-time, via a tablet placed in each guest room. The platform offers a range of features such as virtual concierge services, room service ordering, direct messaging, and hotel information, which can all be customized to meet the specific needs of each hotel. Overall, Tapendium's solution represents a much-needed innovation in the hospitality industry, providing a modern and efficient way for hotels to engage with their guests while also addressing the current need for touchless interactions in the wake of the pandemic.

FUNCTIONALITY
Tapendium's solution offers several user benefits that have a significant impact on the business, organizational, employee, and customer levels. These include increased operational efficiency, cost savings, revenue generation, enhanced guest experience, increased brand recognition, real-time feedback, streamlined workflows, improved job satisfaction, personalized experience, touchless interaction, and increased convenience. The platform can be customized to showcase the hotel's branding and unique offerings, increasing brand recognition and loyalty, and providing real-time feedback from guests. Additionally, the platform can be customized to showcase the hotel's branding and unique offerings, increasing brand recognition and loyalty. Finally, the platform can be customized to showcase the hotel's branding and unique offerings, increasing brand recognition and loyalty.

PRODUCTIVITY
ROI (Return on Investment) for Tapendium's solution can be assessed in terms of financial and operational impact & value. Key factors to consider include cost savings, revenue generation, increased occupancy rates, improved guest satisfaction, streamlined workflows, and brand recognition. Financial impact can be assessed by comparing the expenses incurred before and after the implementation of the platform. Revenue generation can be assessed by comparing the revenue generated to the costs incurred. Increased occupancy rates can be measured by comparing the occupancy rates before and after the implementation of the platform. Operational impact can be assessed by comparing the time and effort required to complete tasks before and after the implementation of the platform. Brand recognition can be assessed through guest surveys and feedback.

REFERENCE SITE/CASE STUDY
https://tapendium.com/featured-success-stories